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Customer reviews: ADU: Automatic Discounts

Develop by Staytuned

Reviews (289)

Overall rating
4.3

What Merchants Think

"ADU: Automatic Discounts" is generally well-received by merchants, who appreciate its ability to seamlessly manage diverse promotional campaigns. Many users have highlighted that the app offers functionalities that other discount apps fail to provide. The standout feature, according to merchants, is the exceptional customer service team, which consistently goes above and beyond to assist users with any issues or setup processes.

Key Strengths

  • Comprehensive discount logic customization
  • Seamless management of promotions like flash sales, bulk discounts, and gifts with purchases
  • Exceptional customer support, often praised for quick and effective problem resolution
  • Easy-to-use interface with rich customization options for sale badges and widgets
  • Auto-update feature helps keep everything synced effortlessly
  • Integration with tools like Rebuy

Common Concerns

  • Success fee pricing model can be costly for high turnover, low-margin businesses
  • Occasional glitches, such as incorrect discounts being applied
  • Some users experienced persistent issues with key features, such as "Add to Cart"
  • Limited customer support resolution for certain technical problems

Final Thoughts

Overall, "ADU: Automatic Discounts" stands out for its robust discount management capabilities and exceptional support team, making it a vital tool for many e-commerce businesses. Despite some concerns about pricing and occasional glitches, the app is deemed highly valuable for merchants seeking advanced discount functionalities.

PH5

Jul 07, 2024  on Shopify

This is the worst app we've ever used! Stay away! We ran a semi-annual sale last week, and 3 random issues happened and they never fix it for us. 1. Sometimes the app will give customer 100% discount, which means giving away our products for free. 2. Sometimes the app will give customers 70% discount instead of the 30% discount that we set up. 3. Sometimes the app will skip some orders and gave the customer 0% discount. Everything was just random. Stay away. This app is full of bugs and issues.

Nordic Training Gear

Apr 05, 2024  on Shopify

Charge for all sales in one market. Got help from their support to setup a few things, but it started to charges us 2.9% sales from 1 whole market, without any features activated from their side. Asked to remove this app and get a refund, but the help was not help, it was more "try to stay and make it complicated with a lot of questions". Do not recommend.

Leather Apron

Mar 26, 2024  on Shopify

Their Add to Cart is not woking it has been 11 days. I have been trying to get it fixed. They keep saying it is fixed. or giving me different ways to do this. or Outright saying it is fixed. when It is Not. If it works It works. If not don't think support will Help you. They are the Most Exceptionally Bad People. https://www.awesomescreenshot.com/image/47028957?key=f60425303a32b43fa4f64dbceff86733

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