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Customer reviews: WOTIO Account Invites Plus

Reviews (27)

Overall rating
4.2

What Merchants Think

The majority of merchants find "WOTIO Account Invites Plus" to be a valuable tool for managing customer account invites, especially following store migrations. The app is praised for its functionality, time-saving capabilities, and exceptional customer support, notably provided by Brian. However, some users have experienced issues with email delivery and app inconsistencies, leading to mixed overall feedback.

Key Strengths

  • Effective bulk sending of account activation invites.
  • Outstanding customer support, with fast responses even on weekends.
  • Time-saving for merchants during store migratory phases.

Common Concerns

  • Email invites occasionally fail to reach customers or expire too quickly.
  • Challenges with translations or unexpected language issues.
  • Lack of live support can lead to delayed resolutions.
  • Absence of detailed customer interaction logs.

Final Thoughts

"WOTIO Account Invites Plus" is a generally well-received app among merchants for its efficiency and supportive team, particularly Brian. Though there are areas for improvement, such as email functionality and user interface options, the app is recommended for those who need a reliable solution for account management and activation procedures.

Dog Collar Fancy

May 28, 2019  on Shopify

I am pretty happy with the app, although I do wish I could view who actually went through sign up. Dog Collar Fancy https://www.dogcollarfancy.com

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