Customer reviews: WOTIO Account Invites Plus

<h3>What Merchants Think</h3> <p>The majority of merchants find "WOTIO Account Invites Plus" to be a valuable tool for managing customer account invites, especially following store migrations. The app is praised for its functionality, time-saving capabilities, and exceptional customer support, notably provided by Brian. However, some users have experienced issues with email delivery and app inconsistencies, leading to mixed overall feedback.</p> <h3>Key Strengths</h3> <ul> <li>Effective bulk sending of account activation invites.</li> <li>Outstanding customer support, with fast responses even on weekends.</li> <li>Time-saving for merchants during store migratory phases.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Email invites occasionally fail to reach customers or expire too quickly.</li> <li>Challenges with translations or unexpected language issues.</li> <li>Lack of live support can lead to delayed resolutions.</li> <li>Absence of detailed customer interaction logs.</li> </ul> <h3>Final Thoughts</h3> <p>"WOTIO Account Invites Plus" is a generally well-received app among merchants for its efficiency and supportive team, particularly Brian. Though there are areas for improvement, such as email functionality and user interface options, the app is recommended for those who need a reliable solution for account management and activation procedures.</p>

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Reviews (27)

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What Merchants Think

The majority of merchants find "WOTIO Account Invites Plus" to be a valuable tool for managing customer account invites, especially following store migrations. The app is praised for its functionality, time-saving capabilities, and exceptional customer support, notably provided by Brian. However, some users have experienced issues with email delivery and app inconsistencies, leading to mixed overall feedback.

Key Strengths

Effective bulk sending of account activation invites.
Outstanding customer support, with fast responses even on weekends.
Time-saving for merchants during store migratory phases.

Common Concerns

Email invites occasionally fail to reach customers or expire too quickly.
Challenges with translations or unexpected language issues.
Lack of live support can lead to delayed resolutions.
Absence of detailed customer interaction logs.

Final Thoughts

"WOTIO Account Invites Plus" is a generally well-received app among merchants for its efficiency and supportive team, particularly Brian. Though there are areas for improvement, such as email functionality and user interface options, the app is recommended for those who need a reliable solution for account management and activation procedures.

RIH/HAIOTB Stores

Sep 10, 2024 on Shopify

Works well and great support, answered quickly all weekend long as I worked a project and tried to figure out using the app.

MIRIQA®

Mar 07, 2024 on Shopify

Email invites were not sent to our customers, even though we had upgraded to their top plan. Site links was also translated to Russian for no apparent reason. No live support makes it difficult to get help, therefore it will be quicker to look at other solutions. Total waste of time and money.

DezLin

Dec 15, 2022 on Shopify

This is a fantastic app when it works. There seems to be no reason to pay additional for bill invites when you can create a trigger to send out automatically for free. When we did use the bill invite a lot of the emails were not received from customers or they had issues with clicking the link because it was expired the same day. And yes they used the correct link because our company emails did not work either. But when it works it’s fantastic and saves much time.

Cheap Fabrics

Feb 02, 2021 on Shopify

We used this app following our migration to Shopify and found it extremely useful. Brian was prompt, professional and very helpful and we would recommend to all.

Solmate Socks Wholesale

Oct 21, 2020 on Shopify

It was great for sending out mass Customer Account Invites through Shopify when we first launched our store.

Conrads College Gifts

May 13, 2020 on Shopify

This app is a lifesaver and a timesaver if you have launched your POS store before your online store. We used this to bulk send all of our in-store customers their app invites to get them registered to our online store after we launched it. Brian from the support team is great and helped every step of the way! Highly recommended if you need a quick and easy way to bulk send account activation invites (and track them) to your customers.

Dog Collar Fancy

May 28, 2019 on Shopify

I am pretty happy with the app, although I do wish I could view who actually went through sign up. Dog Collar Fancy https://www.dogcollarfancy.com

Artatler

Mar 04, 2019 on Shopify

It works well. And they have wonderful support as well. It's a good thing that such app exist, I've spent so much time making sure the system of my store works, and sometimes this kind of function is forgotten. With this app, at least I know (and since Shopify does not provide such automation, not sure why) my new artist member joiner is taken care off! Thank you for such a useful app! Please visit my store, www.artatler.com and welcome any input for improvement! Let's work together improving our business!

Absolute Collagen

Feb 01, 2019 on Shopify

Hugely helpful for our store. Super fast support, would be great to see the customer logs of self-invites ;)