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Customer reviews: ChatGPT‑AI Product Description

Develop by Shopify

The Automated Description Writing App for Shopify helps merchants generate AI-powered product descriptions quickly and efficiently. Reading reviews from real users can help you decide if this tool fits your eCommerce needs.

Reviews (316)

Overall rating
4.9

What Merchants Think

The "ChatGPT‑AI Product Description" app is highly appreciated by merchants for its efficiency and time-saving capabilities. Many users report that it significantly reduces the workload associated with writing product descriptions, particularly for large catalogs. The app's integration with Shopify and its ability to handle multiple languages without issues are also praised, although a few users have reported encountering some frustrations.

Key Strengths

  • Significant time-saver for writing and editing product descriptions in bulk.
  • High quality and consistency in generated content.
  • Easy customization with custom prompts.
  • Efficient integration with Shopify, including support for different languages like Serbian Latin.
  • User-friendly interface suitable for beginners.
  • Excellent customer support and responsiveness.

Common Concerns

  • Some users experience frequent, annoying captcha requests.
  • Difficulties with obtaining refunds and lack of response in customer service situations.
  • Concerns over the price being high for stores with large volumes.
  • Lack of SEO optimization features.

Final Thoughts

Overall, "ChatGPT‑AI Product Description" is well-received for its capacity to generate high-quality and compelling product descriptions swiftly, which saves valuable time for merchants, especially those managing vast product ranges. Despite a few concerns with captchas and customer service, the app remains a recommended tool for its impressive functionality and ease of use.

Global Seafoods North America

Dec 03, 2025  on Shopify

Thank you for your work, but I want to share direct feedback. The product descriptions generated by your app are extremely generic, and this type of content will not rank on Google. Yes, the tool can produce text quickly and in bulk, but speed alone does not deliver any real SEO value. I tested the app for only a few minutes because it was immediately clear there was no practical benefit. For that reason, I removed the app from my store right away. I’m not influenced by other reviews—there is no proof they are real, or that the people leaving them understand SEO well enough to offer meaningful feedback. I have tested many AI tools that claim to provide SEO support, but unless they are properly trained and aligned with real search intent, competitive context, and unique content needs, they simply don’t work. At this time, your app does not demonstrate that level of capability. If you plan to develop a more advanced, SEO-focused solution, please let me know. Otherwise, the current version does not offer value for my business. Thank you, Oleg Nikitenko

Midwestern Laser Art

Nov 23, 2025  on Shopify

Titles and descriptions don’t follow the prompts and are very inconsistent. It makes the app hard to use. I get better results by supplying the same information directly to ChatGPT.

Moda Dnes

May 16, 2025  on Shopify

I bought this to try and save time, but the results were not what was expected. The outcome from the prompts is very inaccurate despite the clear instructions, I wouldn't recommend it if you want high quality product descriptions.

Zaren Studio

Jan 29, 2025  on Shopify

I didn't like it! It's not possible to edit all products at once, because there is a maximum limit. Then, when we start editing the titles, they go out of alphabetical order and we simply can't find which ones have already been edited, because there is no filter for that. We end up editing the same product again and wasting credits... in other words, a scam.

Alex Soldier

Dec 11, 2024  on Shopify

Avoid at all costs! Tried to get a refund, no one is responding. Shopify is not very supportive either. Terrible.

Bean & Beet

Jul 23, 2024  on Shopify

I like this app and how it cleans up the formatting on descriptions but once I upgraded from the free trail and paid a year subscription, now every time I generate a description, it makes me do 3+ captchas! Why?? It is a complete waste of time! *It now has asked me to do up to 7! captchas per generation!

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