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Customer reviews: Auto Fulfill

Reviews (96)

Overall rating
4.7

What Merchants Think

Merchants have a mixed perception of "Auto Fulfill". While many appreciate its functionality and find it essential for managing supplier orders efficiently, others encounter significant issues with its reliability and customer support. Some users praise its ease of use and the time-saving benefits it brings, while a portion of the feedback highlights frequent malfunctions and inadequate assistance from support teams.

Key Strengths

  • Effective in managing multiple supplier orders with a user-friendly interface.
  • Outstanding customer service and quick response times, according to positive reviews.
  • Significantly reduces time spent on managing order fulfillments.
  • Offers flexibility and customization to meet specific business needs.

Common Concerns

  • Inconsistent app performance and functionality issues.
  • Instances of delayed customer service and support responses.
  • Occasional glitches leading to incorrect order status notifications.
  • Frequent technical problems reported by long-time users.

Final Thoughts

"Auto Fulfill" serves as a valuable tool for many merchants looking to streamline order management, but it appears to be a hit-or-miss depending on specific needs and expectations. Its strengths lie in its simplicity, supportive customer service, and time-saving capabilities. However, potential users should be aware of its reported reliability issues and evaluate if it aligns with their operational requirements.

Beyond Riders

Jan 14, 2024  on Shopify

Great app, we've been using it for some time and it works well. Support is helpful.

Onyx Elite Reward

Jan 09, 2024  on Shopify

Finally an app that solves my problems. Managing 15 supplier orders from one store was tough, but this gives each of them their own portal to view orders and upload tracking from their end.

4X4OC

Aug 11, 2021  on Shopify

I've used this app for over a year now and love it! Super basic interface but great to use. My vendors also love using it. Very simple to keep track of orders on their dashboards and update tracking. Syncing is 10/10 as well as the customer support team. Thanks for the great app!

Bat Sunglasses

Jul 03, 2020  on Shopify

Great app, amazing customer service ! Really appreciated the help and the professionality of the service

Cali Tiger

May 07, 2020  on Shopify

Support is instant requests are met! Plug and play simple app but very effective in what it does. Yes download.

RespireUK.com

May 05, 2020  on Shopify

We used the app to automate our shipping process with two locations and drop shippers. Its one of the easiest apps ive used to install and set up and works perfectly. Because its so simple its opened up our options with drop ship suppliers. Definitely saved us a huge amount of time. Final comment is on the support - first class. very helpful team who are happy to talk you through any questions and resolve quickly.

TopOnlineBargains.Com

Apr 16, 2020  on Shopify

AWESOME product!!! AWESOME customer support!!! I could have not grown my business without this app. GET IT!!!!

AbiliLife

Aug 29, 2019  on Shopify

Best customer service! This app saves me HOURS of headaches a day. I especially love how easy the app makes it to communicate with my customers.

Solarflamme.de

Jul 11, 2019  on Shopify

I use this App since 2 weeks and i am impressed how good it works. Customers Service is outstanding , helping me setting it up right away and responding very fast in live chat. I highly recommend to use this app to other shop owners. Cheers , Kai

Backyard Design

Sep 19, 2018  on Shopify

Features are what I'm looking for, with affordable price and great support. Highly recommend! They even help me with Chinese SKU issue.

Homealleyus

Feb 22, 2018  on Shopify

Not only does this app fill a critical need, it also makes you the merchant look like a pro to your suppliers. User support has been exemplary through the Shopify interface. The developer even made an 'on the fly' improvement based on our needs/feedback. What a find!

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