Shopify Audience Review App: Features, Pros & Cons

Customer reviews: Audien ‑ Ali & Product Reviews

Shopify Audience helps merchants retarget high-intent buyers across Facebook and Instagram. Reviews provide insights into its performance, ease of use, and ROI for eCommerce stores.

Reviews (104)

Overall rating

4.5

5

157
4

11
3
2
1

7

What Merchants Think

"Audien ‑ Ali & Product Reviews" receives mixed feedback from merchants. While some users praise its ease of use, customization options, and excellent customer support, others express frustration over technical issues and poor customer service. Overall, the app is appreciated for its functionality but there are significant concerns regarding its impact on SEO performance and theme compatibility.

Key Strengths

Seamless integration with AliExpress and import feature
User-friendly interface and intuitive setup
Customizable reviews to fit store aesthetic
Free usage with robust features typically found in paid apps
Responsive customer support for many users

Common Concerns

Technical issues causing conflicts with themes and SEO errors
Inconsistent customer support and lack of responsiveness
Problems with exporting reviews and managing larger data sets
Concerns over pricing plans despite advertised free features

Final Thoughts

"Audien ‑ Ali & Product Reviews" is a powerful tool with numerous features and customization options, ideal for merchants seeking a cost-effective solution to manage customer reviews. However, technical challenges and customer support issues noted by several users highlight areas for improvement. The app is recommended for those willing to navigate these challenges for its robust features.

ashmr

Jul 14, 2024 on Shopify

Super cool app.

CRIMSON[404]

Jul 14, 2024 on Shopify

really great app, its easy to use and set up, one of the best free review app out there

Battah Store | بطه ستور

Jul 14, 2024 on Shopify

EcoGardn™

Jul 14, 2024 on Shopify

Very nice app.

Personalisr Au

Jul 10, 2024 on Shopify

Really good, easy to use, good support. Recommended

Haccoon

Jul 08, 2024 on Shopify

I`m using Ali&Product Reviews - Audien app on my store til today & i really tried to work it out with other recommended review apps but.. they just don`t work right with free plans. I really recommend to try this out only once you will not regret it

Rosen Quartz™

Jul 06, 2024 on Shopify

Pahadi Hatti (पहाड़ी हट्टी)

Jul 04, 2024 on Shopify

Audien for Shopify simplifies gathering and managing customer reviews. With its user-friendly interface and integration capabilities, Audien enhances e-commerce store credibility and customer engagement. Ideal for businesses aiming to optimize customer feedback processes seamlessly.

Sualan Cosmetics

May 23, 2024 on Shopify

La mejor aplicación que he probado de reviews. Un toque sencillo, elegante y minimalista donde cubre todas las necesidades que debería tener una review de cada al usuario y de cada a la administración de la misma. Recomendada con diferencia.

Dustopro

May 21, 2024 on Shopify

So far so good! Easy to set up, things are quick to find, I was able to do everything by myself without following any tutorials which speaks to the UX of the App!

theDardans Streetwear

May 19, 2024 on Shopify

love it

yogaloversgifts

Apr 30, 2024 on Shopify

Great! Very intuitive.

My Store

Apr 29, 2024 on Shopify

A good app, I recommend it

La Forge de Megève

Apr 29, 2024 on Shopify

Aussi complète qu’une application payante. Le service client m’a répondu dans la demi heure et a régler mon problème. Je recommande !

RemaxY.com

Apr 28, 2024 on Shopify

It is really useful, it helps me a lot in my work.

LilyJolly

Apr 28, 2024 on Shopify

Great app, love it!

Auduro.ch

Apr 27, 2024 on Shopify

The best review app so far. Thank you for your work and efforts.

Custom Vintage Portraits™

Apr 26, 2024 on Shopify

Easy to use and great customer service!

PulseAir

Apr 26, 2024 on Shopify

The best free review system !!!

MTLondon

Apr 26, 2024 on Shopify

I just installed this app and it works really well. The ease and user friendly platform allows you to add and remove reviews in just a click. You can customise the look of your widgets and create ones that fit into the look of your store. Its really great so far and I would recommend this app ! Thank you !