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Customer reviews: Inventory Management ‑ Assisty

Develop by Shopify

Shopify Assistly is a customer support app designed to streamline communication and enhance service efficiency for Shopify store owners. Reading authentic reviews helps merchants evaluate if this app aligns with their business needs, ensuring they make an informed choice.

Reviews (274)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Assisty Inventory Management" to be a highly beneficial and comprehensive tool for managing inventory. Users appreciate the app’s ability to provide custom reports and assist with inventory forecasting. While there is a noted learning curve, the responsive and helpful customer support contributes positively to the user experience.

Key Strengths

  • Excellent customer support with personalized assistance by team members like Steve, Rio, and Alex.
  • Comprehensive features for inventory forecasting, custom reports, and data integration.
  • Affordability for robust features and support provided.
  • Flexibility in report customization and ability to tailor features to specific needs.
  • Seamless onboarding experience and ongoing support.

Common Concerns

  • Some reports and data integrations are slow to load or process.
  • A degree of complexity results in a learning curve for new users.
  • Occasional technical issues, such as problems with app functions or data export removal.

Final Thoughts

"Assisty Inventory Management" is well-regarded as a powerful and versatile tool for managing Shopify inventory needs, particularly due to its robust features and exemplary customer support. While there are some performance concerns, the app's functionality and the team’s willingness to tailor solutions to user needs make it a valuable asset for businesses of varying sizes.

BLU341

Dec 16, 2024  on Shopify

I scheduled a call with the Assisty Inventory Management Team for a demo, unsure of what to expect. To my surprise, the team was there, and Steve walked me through their Google Sheet Inventory Planning. It looks like this will be a game-changer for us, especially with managing a few hundred SKUs—it’s been challenging to plan and reorder inventory efficiently. Thank you

Herc's Nutrition

Dec 11, 2024  on Shopify

Very helpful app for retail. Has a lot of features rolled into one. The team was very helpful doing an onboarding call and explaining the functionality of the app.

Stylish Hound

Dec 03, 2024  on Shopify

Consistent and always a superb assistance!

B2B

Dec 01, 2024  on Shopify

Lots of integrated features and very helpful team, when you have questions regarding Assisty.

Woven Wood

Nov 26, 2024  on Shopify

Great app and great support. Steve from the team is very helpful, working directly on adjusting methodology of forecasting. You can't find that great service level at any company.

YOKKAO UK

Nov 25, 2024  on Shopify

Quick response, and the support team is incredibly helpful. This app is as useful as ever!

N2G Store

Nov 24, 2024  on Shopify

Very responsive, friendly, and helpful. The app is very comprehensive so be prepared to spend some time tweaking it to your needs.

SUPERCONSCIOUS BERLIN

Nov 24, 2024  on Shopify

Great support from Rio. Five stars!!!

Frederica.pt

Nov 19, 2024  on Shopify

We haven't yet started using it on a day to day but I have been working very closely with their team on adjusting the platform to our needs. So far it has been great and they have found solutions to all our requirements. We're at the stage where it seems like we're ready to use it on a day to day basis and I'm very excited about it!

TechToast

Nov 19, 2024  on Shopify

Steve was very helpful in our introductory-call. He explained the tools that I was interested in in detail. He went above and beyond by making a custom rule for my store which will help with creating purchase orders that are in a different currency than the store currency.

HygieneLab

Nov 12, 2024  on Shopify

The app works great and Alex has been super helpful in getting everything setup correctly. Highly Recommend

Snackbear

Nov 12, 2024  on Shopify

Rio was helpful in setting up the app

Rebel Pastures

Nov 12, 2024  on Shopify

Very powerful tool and will be a great resource to project inventory for our business. Darius was helpful in explaining the different functionalities and answered all of my questions.

SRC Onlineshop

Nov 12, 2024  on Shopify

So great and quick! Waiting for the set up now :)

Transform Transwear

Nov 11, 2024  on Shopify

We are a new business so still monitoring the accuracy of the inventory planning tools, but to date the team at Assisty have been great! They worked hard to ensure our data was "clean" before we started paying for the app, they are very responsive and engaged, and have created a new linked google spreadsheet that is very intuitive, informative and will make forecasting easy! Thanks Assisty team!!

Tumbleweed Plants

Nov 03, 2024  on Shopify

To the team @ assisty, superb app, packed of full features, works very closely with us merchant to assist us to discover data. For it's price, its give you alot of data on your shopify store. looking forward to more updates.

Palm Bee

Nov 02, 2024  on Shopify

It's really a great app and great customer service! Kudo's to Rio who's always there to help me whenever I have questions about the report and setup I need.

Sky-dolls.com

Oct 30, 2024  on Shopify

Very helpful system! I had a great demo and now I will be able to place orders easily and accurately!

Irvine Art And Music

Oct 29, 2024  on Shopify

This app is very affordable but also robust in its features. We have around 2,000+ skus and it really helps us plan, manage, and forecast our inventory. They keep up with updating their app to make it more useful and provide better information for us. Thank you Assisty for your wonderful app and customer service (Alex Nyguen).

EQUISK

Oct 27, 2024  on Shopify

I would recommend using Assisty Inventory Management. There is so much the program has to offer. I had a great meeting with Alex today and he was easy to talk to and helped me create some very useful reports.

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