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Customer reviews: Inventory Management ‑ Assisty

Develop by Shopify

Shopify Assistly is a customer support app designed to streamline communication and enhance service efficiency for Shopify store owners. Reading authentic reviews helps merchants evaluate if this app aligns with their business needs, ensuring they make an informed choice.

Reviews (274)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Assisty Inventory Management" to be a highly beneficial and comprehensive tool for managing inventory. Users appreciate the app’s ability to provide custom reports and assist with inventory forecasting. While there is a noted learning curve, the responsive and helpful customer support contributes positively to the user experience.

Key Strengths

  • Excellent customer support with personalized assistance by team members like Steve, Rio, and Alex.
  • Comprehensive features for inventory forecasting, custom reports, and data integration.
  • Affordability for robust features and support provided.
  • Flexibility in report customization and ability to tailor features to specific needs.
  • Seamless onboarding experience and ongoing support.

Common Concerns

  • Some reports and data integrations are slow to load or process.
  • A degree of complexity results in a learning curve for new users.
  • Occasional technical issues, such as problems with app functions or data export removal.

Final Thoughts

"Assisty Inventory Management" is well-regarded as a powerful and versatile tool for managing Shopify inventory needs, particularly due to its robust features and exemplary customer support. While there are some performance concerns, the app's functionality and the team’s willingness to tailor solutions to user needs make it a valuable asset for businesses of varying sizes.

Dekor Company

Jun 11, 2025  on Shopify

Great support and introduction calI by RiO

Francisbyfb

Jun 02, 2025  on Shopify

Steve was very helpful and extremely friendly. I’m very satisfied with the service.

Vito's Performance

Jun 02, 2025  on Shopify

Great live support from Darius on how to use the app in a demo today! This app is very detailed and has a ton of features to learn and use, we're only just starting but the support and learning materials have been very helpful so far.

eBits ApS

May 27, 2025  on Shopify

Assisty.ai has significantly enhanced our Shopify inventory management. Its precise replenishment forecasts ensure we maintain everything stock levels, while the scheduled report exports deliver data exactly when needed to our suppliers, streamlining our sourcing workflow. We're incredibly grateful to be part of Assisty's startup program. A special shoutout to Rio for his exceptional support during the application process. His guidance and responsiveness made the onboarding seamless and truly personalized. We're excited to continue growing with their support.

Decorum & Co

May 26, 2025  on Shopify

Darius has been truly helpful in demonstrating the features of Assisty, which are exactly what we have been looking for. In the coming weeks, we will test the platform and determine the practicality of the system and the value add, which we believe can be positive. Darius has also arranged follow up meetings for any questions or support we may we need. A pleasant experience thus far.

Bicycle Transit Systems

May 12, 2025  on Shopify

Very useful features I couldn't find in other Shopify apps. Good customer service too.

Nina Berenato Jewelry

Apr 29, 2025  on Shopify

Customer support with Rio Vu was great! Very helpful!!!

Jungkraut

Apr 16, 2025  on Shopify

Great support by Rio! The app has extensive possibilities for reports etc. For our business it might have even a bit too many options which makes it a bit more complicated than necessary. But the value for money and for all the possibilities is definitely very good.

www.smfit.bg

Apr 15, 2025  on Shopify

The support is amazing, thank you Rio Vu - the onboarding helps a lot to understand your numbers and ways to improve your sales, performance, stock. The app is offering more advanced and in-depth information on how to improve our store. Just starting to use it, but I was impressed how quickly you can access any kind of data. So if you have orders to analyze or inventory on hand, it's definately worth to install and check what the app (and also the onboarding) is offering.

Iceland Coolers

Apr 14, 2025  on Shopify

App is amazing, exactly what is needed. We needed daily inventory reporting particularly. This app does so much more. Looking forwardto exploring. They gave us a very generous trial period without paying!

Milk Bar

Apr 03, 2025  on Shopify

Rio was very helpful explaining the application. We will start using it soon for our 2 stores.

Difford's Shop

Apr 02, 2025  on Shopify

Rio was very helpful in setting up the Assisty app and explaining the various reports...so far so good!

Sovente

Mar 25, 2025  on Shopify

I really like this app to check inventory, it is full of reports. Also i really appreciate Rio Vu that helped me to understand some very good features. 10/10

GreenHec

Mar 25, 2025  on Shopify

Great Inventory Management Tool with Excellent Support I've been using Assisty for inventory planning, and it has significantly improved my stock management process. The app offers great insights and helps me optimize my supply chain efficiently. A special shoutout to Darius from the support team—his assistance was outstanding! He was extremely knowledgeable and went the extra mile to answer all my questions. One area for improvement would be the loading times, which can sometimes feel a bit slow, and the responsiveness on smaller screens could be better. That being said, Assisty is a fantastic tool, and I highly recommend it to anyone looking for smarter inventory management!

The Holistic Ingredient

Mar 23, 2025  on Shopify

Fantastic support, really fast and always so happy to help. Highly recommend!

Samartha Market

Mar 20, 2025  on Shopify

The Developer support experience is very customer friendly. We were able to choose appointment times literally on same day if needed. We were able to hop on a web conference and connect with a video call. All of my questions were answered pretty much on the spot. Very supportive team. Also we being in a startup phase, the developer team offered for extended trial period. This is a very nice gesture and anyone trying to get business up an running would appreciate this, and so do we. As far as the app, already tried few of the reports and its has ton of information. Lots of useful metrics, various features of a true analytical engine for inventory optimization. We highly recommend this app.

Hundben.se

Mar 18, 2025  on Shopify

Darius gav me excellent support regarding the new Replenishment center. Shared screen to show me all features and also activated some settings on my account for better replenishment functionality. 10/10! :)

Gladfellow

Mar 17, 2025  on Shopify

It's a really helpful app for understanding blind spots around inventory management. The data is extremely useful and would take weeks to put into an excel sheet manually. It's a learning curve and there is a LOT of data, but they will meet with you at any time to assist. Great app and worth the $$, which is going to be more than your usual app.

SimpleXpressTT

Mar 17, 2025  on Shopify

Incredible App. Helps us to save time and streamline our inventory management. And they have really good support. Darius was super helpful. I highly recommend

Lift Down

Mar 13, 2025  on Shopify

Intuitive app and has an extensive library of reports

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