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Customer reviews: Inventory Management ‑ Assisty

Develop by Shopify

Shopify Assistly is a customer support app designed to streamline communication and enhance service efficiency for Shopify store owners. Reading authentic reviews helps merchants evaluate if this app aligns with their business needs, ensuring they make an informed choice.

Reviews (300)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Assisty Inventory Management" to be a highly beneficial and comprehensive tool for managing inventory. Users appreciate the app’s ability to provide custom reports and assist with inventory forecasting. While there is a noted learning curve, the responsive and helpful customer support contributes positively to the user experience.

Key Strengths

  • Excellent customer support with personalized assistance by team members like Steve, Rio, and Alex.
  • Comprehensive features for inventory forecasting, custom reports, and data integration.
  • Affordability for robust features and support provided.
  • Flexibility in report customization and ability to tailor features to specific needs.
  • Seamless onboarding experience and ongoing support.

Common Concerns

  • Some reports and data integrations are slow to load or process.
  • A degree of complexity results in a learning curve for new users.
  • Occasional technical issues, such as problems with app functions or data export removal.

Final Thoughts

"Assisty Inventory Management" is well-regarded as a powerful and versatile tool for managing Shopify inventory needs, particularly due to its robust features and exemplary customer support. While there are some performance concerns, the app's functionality and the team’s willingness to tailor solutions to user needs make it a valuable asset for businesses of varying sizes.

PPE Supply Canada

Nov 11, 2025  on Shopify

Darius is so kind and helpful. He really understands the program well and explained it in a way i could understand it. I am grateful for his help.

Vape Cloud

Nov 10, 2025  on Shopify

Darius Nguyen was very helpful and extremely polite. I was doing my demo on shift and he was super polite about me having to leave for a few mins to help customers. Excellent customer service! I will be doing a follow up video call with him within the next few weeks to make sure i'm doing everything properly

Neighborly

Nov 06, 2025  on Shopify

Developer is very communicative and helpful in optimizing the app to help meet our needs.

ASMC GmbH

Nov 04, 2025  on Shopify

SP Health & Beauty

Nov 01, 2025  on Shopify

Assisty is a thorough app. It answers all the needs you might have, especially when you're just starting out! The support is thorough as well. I was able to get a demo call with Alex from Assisty. He was very helpful and patient with me even though I had so many questions, but he still took the time to help me every time, Alex was awesome!!!

Prettyclick

Oct 29, 2025  on Shopify

This is an amazing reports app. It is very clean and user friendly. Alex helped me and he has been amazing.

The Noli Shop

Oct 28, 2025  on Shopify

Yoga Searcher

Oct 28, 2025  on Shopify

Application très complète avec une équipe qui prend le temps de vous former. Merci à Rio pour son temps et son expertise !

Tobacco Motorwear

Oct 28, 2025  on Shopify

As someone who does supply chain the first time and have no idea on how to do it, Rio is very helpful and patient and answered every questions I have. I just hope they open more hours for support for US based clients. But overall, it's good.

Cardcenter

Oct 27, 2025  on Shopify

Ri-Ri-Ku

Oct 23, 2025  on Shopify

Darius was very wonderful in helping me figure out how to best utilize this app!

Ridge & River

Oct 22, 2025  on Shopify

Darius helped us get setup with the software and build out use cases for our business! I am really looking forward to integrating this into our business as I believe it will have a profound impact on our growth!

Audiophile Shop AU

Oct 22, 2025  on Shopify

I had an excellent meeting with Rio from the Assisty team today. He was incredibly patient, knowledgeable, and explained everything clearly step-by-step — especially around setting up inventory parameters, demand forecasting, and safety stock controls. What really stood out was how he took the time to understand my specific business setup and limitations, then tailored his explanations to make sure the system fit my needs rather than overcomplicating things. He walked me through both the global and item-level configurations, helping me see exactly how to use Assisty to maintain accurate stock levels and avoid over-ordering. I left the session feeling confident, supported, and impressed with the level of service.

Bonfolk

Oct 20, 2025  on Shopify

Very helpful customer service. Rio was very knowledgable and showed me some great features of the app.

Trail.nl

Oct 20, 2025  on Shopify

Trying the product out now. Lots of pre-created useful reports. Rio gave us a great demo.

Republic of Happy

Oct 16, 2025  on Shopify

I've installed the app and received a thorough demo from Rio, who was very helpful and friendly, and showed me around and answered all my questions. The app looks solid and full of interesting features. Can't wait to take it for a proper spin!

Gym Masters

Oct 16, 2025  on Shopify

Used to build my own Excel sheet to make sure I purchase on time, but this app saves a lot of time and make sure I have everything in stock. Shows immediatly when and how much to order. I wanted to make sure that in an inventory app the Bundle products are correctly integrated and are translated into single products, that works fine. The dashboards can be in the beginning overwhelming. Therefore I recommend to book the demo. Rio from customer service helped me patiently step by step to make sure I look at the correct data and helping priotizing the data. Thanks again Rio!

Snug and Cozy PH

Oct 14, 2025  on Shopify

Darius was very helpful in onboarding me with the basics and some advanced settings for the app; I can say it has everything I need right now.

Reckless

Oct 09, 2025  on Shopify

Alex was very kind and guided me through some questions I had. The app will be really helpful for my future inventory purchases.

Hi-Capa Hub Ltd

Oct 06, 2025  on Shopify

Very Well explained and seems its going to be the perfect program for us :)

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