Taranker.Com Logo
Inventory Management ‑ Assisty logo

Customer reviews: Inventory Management ‑ Assisty

Develop by Shopify

Shopify Assistly is a customer support app designed to streamline communication and enhance service efficiency for Shopify store owners. Reading authentic reviews helps merchants evaluate if this app aligns with their business needs, ensuring they make an informed choice.

Reviews (274)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Assisty Inventory Management" to be a highly beneficial and comprehensive tool for managing inventory. Users appreciate the app’s ability to provide custom reports and assist with inventory forecasting. While there is a noted learning curve, the responsive and helpful customer support contributes positively to the user experience.

Key Strengths

  • Excellent customer support with personalized assistance by team members like Steve, Rio, and Alex.
  • Comprehensive features for inventory forecasting, custom reports, and data integration.
  • Affordability for robust features and support provided.
  • Flexibility in report customization and ability to tailor features to specific needs.
  • Seamless onboarding experience and ongoing support.

Common Concerns

  • Some reports and data integrations are slow to load or process.
  • A degree of complexity results in a learning curve for new users.
  • Occasional technical issues, such as problems with app functions or data export removal.

Final Thoughts

"Assisty Inventory Management" is well-regarded as a powerful and versatile tool for managing Shopify inventory needs, particularly due to its robust features and exemplary customer support. While there are some performance concerns, the app's functionality and the team’s willingness to tailor solutions to user needs make it a valuable asset for businesses of varying sizes.

Darker Apparel

Sep 08, 2025  on Shopify

Great customer support and appears to be a very capable system. Rio was great in my on-boarding and demo.

MAAREE

Aug 20, 2025  on Shopify

Rio was great, extremely helpful! Made everything very easy and straight forward. Would recommend!!!

StayFlush Motorsports

Aug 18, 2025  on Shopify

Darius, was great! He walked me through the important details. Its a big add on and alot of different features but so far so good.

Dr. Amie Hornaman

Aug 07, 2025  on Shopify

I'm thrilled to discover apps like Assisty that can help me manage my Shopify inventory levels. It's very easy to set up and pinpoint the reorder point and inventory movement, which allows me to balance my books. Alex Nguyen gave me a live demo, allowing me to follow along and play in my store while he demoed on his system. He was very patient with me and answered all my questions.

Lovesilk.co.nz

Aug 06, 2025  on Shopify

Rio is very helpful showing me the app pretty comprehensively. I will explore more of the app tonight and go from there. thanks team.

Wild Boar Bike Racks

Aug 05, 2025  on Shopify

Fantastic customer service from Rio and a great product. Has really helped my business.

Airless Parts Depot

Aug 04, 2025  on Shopify

BSLM Clothing

Aug 03, 2025  on Shopify

RIo Vu was great with customer experience

Mom & Me Boutique

Aug 01, 2025  on Shopify

Excellent customer service! We had a question about reporting and Rio got back to us immediately with a link showing what we needed!

FODORY.com

Jul 29, 2025  on Shopify

Rio is very supportive and helpful to walk me through the APP so it is better for us to understand how to use it. There are way more functions than we expect and cannot wait to explore. Thanks

Luna UK

Jul 24, 2025  on Shopify

Excellent customer service, fast response. Great app,

MERIDIANA1822

Jul 07, 2025  on Shopify

veramente utile. Fornisce parecchie informazioni su prodotti e KPI. Ottima assistenza di Rio per spiegarmi i vari report e come utilizzare l'app al meglio!

Ruthless Rednecks

Jul 02, 2025  on Shopify

Darius was goodand was very very very helpful thank you Darius you are the man buddy!

Maska

Jul 02, 2025  on Shopify

I just had a call with Darius and I believe it was very informative, they are always trying to upgrade the application and their costumer service is excellent. They answer you in a timely manner.

Swirly

Jul 01, 2025  on Shopify

Nice help

Premium Paws

Jun 27, 2025  on Shopify

Darius has been tremendously helpful at finding a way to meet our business needs. The experience so far has been great with weekly check-ins to update on progress.

Velvet Desert

Jun 26, 2025  on Shopify

Will try a Demo and give you more feedback after

Assembly Sample Shop

Jun 25, 2025  on Shopify

I had a demo with Rio from Assisty, and it was super insightful. He was very clear, friendly, and took the time to walk me through everything. I left the session with no doubts at all, really appreciated his approach!

Journey of Something

Jun 19, 2025  on Shopify

Was very helpful, answered all our questions well.

Earrings by Emma

Jun 17, 2025  on Shopify

I don't use the software, but I did get an overview of it. It looks good, it would just be a lot for us to adapt it at this point. The support from the overview call by Alex was great. He answered all my questions, understood my issues, and was able to give great support.

Scroll to Top