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Customer reviews: Inventory Management ‑ Assisty

Develop by Assisty

Shopify Assistly is a customer support app designed to streamline communication and enhance service efficiency for Shopify store owners. Reading authentic reviews helps merchants evaluate if this app aligns with their business needs, ensuring they make an informed choice.

Reviews (246)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Assisty Inventory Management" to be a highly beneficial and comprehensive tool for managing inventory. Users appreciate the app’s ability to provide custom reports and assist with inventory forecasting. While there is a noted learning curve, the responsive and helpful customer support contributes positively to the user experience.

Key Strengths

  • Excellent customer support with personalized assistance by team members like Steve, Rio, and Alex.
  • Comprehensive features for inventory forecasting, custom reports, and data integration.
  • Affordability for robust features and support provided.
  • Flexibility in report customization and ability to tailor features to specific needs.
  • Seamless onboarding experience and ongoing support.

Common Concerns

  • Some reports and data integrations are slow to load or process.
  • A degree of complexity results in a learning curve for new users.
  • Occasional technical issues, such as problems with app functions or data export removal.

Final Thoughts

"Assisty Inventory Management" is well-regarded as a powerful and versatile tool for managing Shopify inventory needs, particularly due to its robust features and exemplary customer support. While there are some performance concerns, the app's functionality and the team’s willingness to tailor solutions to user needs make it a valuable asset for businesses of varying sizes.

Luna UK

Jul 24, 2025  on Shopify

Excellent customer service, fast response. Great app,

MERIDIANA1822

Jul 07, 2025  on Shopify

veramente utile. Fornisce parecchie informazioni su prodotti e KPI. Ottima assistenza di Rio per spiegarmi i vari report e come utilizzare l'app al meglio!

Ruthless Rednecks

Jul 02, 2025  on Shopify

Darius was goodand was very very very helpful thank you Darius you are the man buddy!

Maska

Jul 02, 2025  on Shopify

I just had a call with Darius and I believe it was very informative, they are always trying to upgrade the application and their costumer service is excellent. They answer you in a timely manner.

Swirly

Jul 01, 2025  on Shopify

Nice help

Premium Paws

Jun 27, 2025  on Shopify

Darius has been tremendously helpful at finding a way to meet our business needs. The experience so far has been great with weekly check-ins to update on progress.

Velvet Desert

Jun 26, 2025  on Shopify

Will try a Demo and give you more feedback after

Assembly Sample Shop

Jun 25, 2025  on Shopify

I had a demo with Rio from Assisty, and it was super insightful. He was very clear, friendly, and took the time to walk me through everything. I left the session with no doubts at all, really appreciated his approach!

Journey of Something

Jun 19, 2025  on Shopify

Was very helpful, answered all our questions well.

Earrings by Emma

Jun 17, 2025  on Shopify

I don't use the software, but I did get an overview of it. It looks good, it would just be a lot for us to adapt it at this point. The support from the overview call by Alex was great. He answered all my questions, understood my issues, and was able to give great support.

Dekor Company

Jun 11, 2025  on Shopify

Great support and introduction calI by RiO

Francisbyfb

Jun 02, 2025  on Shopify

Steve was very helpful and extremely friendly. I’m very satisfied with the service.

Vito's Performance

Jun 02, 2025  on Shopify

Great live support from Darius on how to use the app in a demo today! This app is very detailed and has a ton of features to learn and use, we're only just starting but the support and learning materials have been very helpful so far.

eBits ApS

May 27, 2025  on Shopify

Assisty.ai has significantly enhanced our Shopify inventory management. Its precise replenishment forecasts ensure we maintain everything stock levels, while the scheduled report exports deliver data exactly when needed to our suppliers, streamlining our sourcing workflow. We're incredibly grateful to be part of Assisty's startup program. A special shoutout to Rio for his exceptional support during the application process. His guidance and responsiveness made the onboarding seamless and truly personalized. We're excited to continue growing with their support.

Decorum & Co

May 26, 2025  on Shopify

Darius has been truly helpful in demonstrating the features of Assisty, which are exactly what we have been looking for. In the coming weeks, we will test the platform and determine the practicality of the system and the value add, which we believe can be positive. Darius has also arranged follow up meetings for any questions or support we may we need. A pleasant experience thus far.

Bicycle Transit Systems

May 12, 2025  on Shopify

Very useful features I couldn't find in other Shopify apps. Good customer service too.

Nina Berenato Jewelry

Apr 29, 2025  on Shopify

Customer support with Rio Vu was great! Very helpful!!!

Jungkraut

Apr 16, 2025  on Shopify

Great support by Rio! The app has extensive possibilities for reports etc. For our business it might have even a bit too many options which makes it a bit more complicated than necessary. But the value for money and for all the possibilities is definitely very good.

www.smfit.bg

Apr 15, 2025  on Shopify

The support is amazing, thank you Rio Vu - the onboarding helps a lot to understand your numbers and ways to improve your sales, performance, stock. The app is offering more advanced and in-depth information on how to improve our store. Just starting to use it, but I was impressed how quickly you can access any kind of data. So if you have orders to analyze or inventory on hand, it's definately worth to install and check what the app (and also the onboarding) is offering.

Iceland Coolers

Apr 14, 2025  on Shopify

App is amazing, exactly what is needed. We needed daily inventory reporting particularly. This app does so much more. Looking forwardto exploring. They gave us a very generous trial period without paying!

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