Ask Questions by BuddyApps

Develop by Shopify

$39.99

/ Month

Let your customers contact you for any query from product page

Direct product queries

Showcase questions

Automatic email response

About Ask Questions by BuddyApps

Launched Jan 12, 2016

Built by Shopify

Address

Red Bank, NJ, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Our app offers a unique feature that allows you to ask questions directly on the product page.

Our app offers a unique feature that allows you to ask questions directly on the product page. With this feature, you can get answers to any questions you have about the product. Whether you want to know more about the size, material, or any other specific detail, simply type in your question and receive a response from our team or other users who have purchased the product before. You can also showcase questions on the front end in case someone else also has a similar query.

Customers can ask questions directly on product page
Automatic email goes to customer on replying to the query
Showcase the question on product page if required

Pros

Provides direct interaction between customers and seller on product page
Allows customers to ask detailed questions about size, material, etc
Responses can come from both the seller and other previous buyers
Frequently asked questions can be showcased on the product page for easy access
Automatic email notifications to customers when their queries are answered

Cons

Potential for delayed responses if seller or previous customers are not promptly replying
Might lead to cluttered product pages if too many questions are showcased
Requires active management and monitoring from the seller
Could confuse some customers if questions/answers are not clearly organized

Top Helpful Reviews

WhiteRiceCowboy

Nov 29, 2019 on Shopify

This is a great app other than it needs a better admin area to see a record of the answers as well as what product page it comes from. This can be out of control if you have over 100 products that need answering. Be sure to keep track of all the question links or they will be lost. The email notifications are not 100% either. Will give a 5 star if this changes...

AMOURISTA.CO

Mar 13, 2019 on Shopify

Hi, thanks Ankit for providing best customer service. Recommended. My page looks professional and this apps really help customer to make decision before buying from my store.

Padandquill

Mar 21, 2017 on Shopify

Absolutely wonderful app. Love the one-time fee. Customer service was wonderful as well. We requested some small assistance, and they helped us out and had everything perfect for us in under 30 minutes. Can't beat it! This is a **must-have** app for every shopify store!

Neil Assenheimer

Jan 14, 2017 on Shopify

Highly recommended app! Places the ask a question button on all product pages and, when clicked, seamlessly scrolls down and opens up the ask a question entry screen. I had an issue where it would not scroll down a day after install, and Ankit fixed it for me after I shared my Theme with him. Ankit's service and attention was top-notch and I am so happy that my product pages are now complete. Neil, Edmonton, AB

A4s Web

Jun 12, 2016 on Shopify

Very good app, very good service, they optimise it like i want for free and the payment is just one time, other app like that ask you to pay every month. Thank you, www.freelancerdream.com

Urban Strength

Jun 04, 2016 on Shopify

If you don't know what your visitors are thinking and wanting to ask, you're losing sales. askQuestions solves it. Ankit went beyond what I can reasonably expect in customizing the app to have it tab-designed with Shopify's product reviews.

Latintaes

Mar 09, 2016 on Shopify

Es justo lo que estaba buscando. Puedes usarlo a modo de FAQ para tus productos y también das al usuario la oportunidad de que plantee sus dudas sobre el producto y publicarlas junto con una respuesta para ayudar a futuros clientes en la toma de decisiones. Además mejora el SEO de los productos ya que agregas contenido a la ficha de producto de una forma colaborativa. Muy buen soporte y disposición por parte del desarrollador.

Abitipersposa

Feb 27, 2016 on Shopify

Very good APP!!! This app is primary necessity for an ecommerce business. Very good support! Fast to have a response. Many thanks!