Reviews: Asklayer Survey & NPS for pros

Customer reviews: Asklayer Survey & NPS for pros

Reviews (111)

Overall rating

5

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What Merchants Think

The app "Asklayer Survey & NPS for pros" generally receives high praise from merchants. They value its user-friendly interface, excellent customer support, and the high response rates it garners. Many users highlight the app's seamless integration with Shopify and its efficiency in capturing and analyzing customer feedback, which significantly enhances the shopping experience.

Key Strengths

Exceptional customer support with fast response times.
User-friendly and easy to set up.
High response rates and effective feedback collection.
Rich customization options, including skip logic and question randomization.
Multi-channel survey capabilities.
Seamless integration with Shopify and support for flows and automations.
Useful features such as data saving and AI-driven insights.

Common Concerns

Some users report confusion regarding the availability of a free plan.
Occasional bugs, though they are quickly resolved by the support team.
Design and translation setup can sometimes feel less intuitive.
Pricing is perceived as high by some, but justified by the features and support provided.

Final Thoughts

Overall, "Asklayer Survey & NPS for pros" is highly regarded by merchants for its comprehensive features, ease of use, and outstanding support. While there are some concerns about pricing and minor setup complexities, the app's strengths in enhancing customer engagement and providing valuable insights outweigh these issues. It stands out as a top choice for businesses looking to improve customer experience and feedback processes on Shopify.

Brutal Cities

Aug 01, 2024 on Shopify

Works better than Google forms!

Nexus store

Jul 31, 2024 on Shopify

Quickbuybargains

Jul 30, 2024 on Shopify

Nice & easy to use as i do with my website (Quickbuybargains.com)

WatchVista Boutique

Jul 29, 2024 on Shopify

Surveys are easy to make and the surveys themselves are really user friendly for my customers. Amazingly high response rate.

B.L

Jul 29, 2024 on Shopify

AMAZING!!! What an app so good really gets you communicating with your customers

Proto Styles

Jul 25, 2024 on Shopify

Great support from Taka.

Floèm

Jul 23, 2024 on Shopify

Very good support!

Legends Hair care

Jul 23, 2024 on Shopify

Super flexible and works well with Shopify flows. We are using it for traffic attribution and conversion optimization with NPS and open questions. How is this free?!

Urban Gadgets

Jul 23, 2024 on Shopify

Les Distributions C-Elle

Jul 21, 2024 on Shopify

Très facile et complet

MovieShopDolls

Jul 20, 2024 on Shopify

Very happy with the app so far.

Fairytale.pk

Jul 18, 2024 on Shopify

There was a bug and the support team fixed it within 30 minutes. Amazing!

Time Savvy

Jul 17, 2024 on Shopify

Asklayer has made collecting customer feedback more easy. The skip logic and question randomization keep things neat and organized. Great app!

GALAXEOS LTD

Jul 12, 2024 on Shopify

Works with flows and has a lot of options like sending surveys via link.

Baby Bliss

Jul 11, 2024 on Shopify

This app has awesome features like skip logic and question randomization. It’s easy to make surveys and get good feedback. Loved it!

金属アレルギー対応のアクセサリーブランド【Rolo】

Jul 08, 2024 on Shopify

1人運営ですが、簡単に導入することができました。

BOLD Snacks

Jul 03, 2024 on Shopify

The app works well and the support is attentive and quick to resolve

SUNNY & GO

Jun 28, 2024 on Shopify

使い勝手が良い

Fromagerie du Château

Jun 27, 2024 on Shopify

C'est vraiment Top cette application! nous l'utilisons actuellement en Post Purchase pour savoir par quel levier les clients arrivent chez nous et ca nous aide à diriger nos publicités. Nous allons tester les autres options pour voir toute l'étendu de cette application. Merci à vous

bestelectronic.de

Apr 22, 2024 on Shopify

Really nice App! Great overview. Builded in smoothly! I can highly recommend. Many nice options like different questions on different URLs. So important!