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Customer reviews: Artsadd: Print On Demand

Reviews (26)

Overall rating
4.8

What Merchants Think

Merchants generally express positive feedback on "Artsadd: Print On Demand". Many users praise the app for its high-quality products and efficient customer service. While several have used Artsadd for multiple years and appreciate the company’s expanding product range, certain areas for improvement have been highlighted, such as packaging and user experience.

Key Strengths

  • High-quality products with vibrant colors
  • Responsive and helpful customer service
  • Wide selection of unique products
  • Professional-grade product offerings
  • Good shipping experiences, especially for certain items like bags

Common Concerns

  • Complicated UX with a learning curve
  • Issues with SKU changes leading to redesigning of products
  • Packaging concerns, especially with inappropriate branding on boxes
  • High shipping fees to Europe
  • Problems with discontinued products

Final Thoughts

Overall, "Artsadd: Print On Demand" is well-received for its product quality and customer service. Despite some limitations in user experience and operational issues, it remains a favored choice for many merchants seeking varied and professional print-on-demand services. With some adjustments, particularly in operational transparency and shipping practices, it could significantly enhance user satisfaction.

T's Custom Gifts

Jan 25, 2025  on Shopify

Love the diaper bags. Good quality

Lunacy Deals & Designs

Jan 11, 2025  on Shopify

Good print quality, easy to use, and quick turnaround. Would use again.

Sassy-N-Classy Creations LLC

Nov 16, 2024  on Shopify

I order some shoes a while back and nothing but EXCELLENT service and great shipping. Shipping did take a little longer than expected since its from overseas, but definitely will order again :)

ENE TRENDS

Nov 11, 2024  on Shopify

ArtsAdd has been a great company servicing our business needs. The fulfillment times and product quality are good. We recommend using them, especially for their bags!

JANE DOPE

Oct 30, 2024  on Shopify

awesome service, mostly great products. Production and delivery can be a bit slow but mostly good

Rikki Krafted

Oct 29, 2024  on Shopify

I have used Artsadd for about three years now and I absolutely love them!! Customer service is great, and they are always adding new items for us to design. They are my first and favored POD service.

THE A.M. JOE SHOW STORE

Oct 02, 2024  on Shopify

I WOULD BECAUSE ITS FIRE!

Green Cheeks

Sep 22, 2024  on Shopify

I've been really pleased with ArtsAdd, quality is great for the items I am using - no complaints!

Krafted by Tiffany

Sep 15, 2024  on Shopify

i love it

Tauira Design

Sep 14, 2024  on Shopify

Very good products and excellent fast shipping. Particularly love the range of bags which are excellent quality.

Wearecrimsonclover

Sep 13, 2024  on Shopify

My experience over the last 4 years with ArtsAdd has been mostly positive. I like that they assign you a customer service person, who you can email if there are issues. They are usually very responsive. The only thing that I find that they are lacking on is when items are lost in transit, which is rarely, they are slower to refund and ask you to wait weeks for a full refund. Quality has been consistent. I wish their packaging was a bit better because items sometimes arrived with dents from being shipped in plastic bags with no reinforcement.

Red Finch Creations

Sep 02, 2024  on Shopify

Great quality items!

Trisha's T-Shirt and More

Sep 02, 2024  on Shopify

Artsadd has never let me down, I will recommend them to anyone love everything about it.

Shades of Blaque Creations

Aug 16, 2024  on Shopify

Artsadd has never let me down, I will recommend them to anyone

We Celebrate Black

Aug 03, 2024  on Shopify

Excellent, I have utilized this company for 6 years. They create professional products with vibrant colors. Plus the extensive catalog make it a favorable option.

Savvy Queen Creations

Jul 31, 2024  on Shopify

I give Artsadd a 5 star rating. I have been using them for a few years now and they have great customer service. If I have an issue they respond quickly and handle whatever the issue is. Great products but some of the jackets do run small.

A Queen's Eye, LLC.

Jul 30, 2024  on Shopify

My experience with ArtsAdd has been smooth and seamless. The customer service is top notch. In the 3 years I have been with them, they have delivered top quality product on time to our customers.

Objet D'Art

Jul 23, 2024  on Shopify

My experience with Artsadd has been excellent. Their customer service provides prompt responses and they resolve problems fairly. I love their products. My only concern is they discontinued their high heels years back.

Melanin Apparel LLC

Jan 19, 2024  on Shopify

Good quality products and timely deliveries. I recommend everyone to give Artsadd a try once.

Poodle Movement

Jan 10, 2024  on Shopify

I give five stars for costumer service and product variaty! Evanna in the chat has helped me so much guiding me through any questions I´ve had the last couple of days. It´s just unfortunate because I really want to focus on Europe and the shipping fees for the items that I want to sell are way too high. I´m trying to figure everything out, but I just have to give some cred to Evanna for being really helpful and nice in the process.

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