Revised review: We have been contacted by the app developer. They are eager to support, seems very kind. As per them, they are not directly affiliated with Aramex by any means of Aramex business regardless this app is promoted by Aramex itself on Aramex Australia website. The app is easy to use and seems to be working without any issues. Only small feature found missing is 300gms satchel option which you can find on Aramex website directly. Overall 5 start to this app, but not to Aramex business for sure. Read before about Aramex Australia Shipping rates four more info. Original review: At first, Aramex offered very low prices, which seemed great. However, for the same item and delivery address, the price later increased to about 1.5 to 2 times the original quote. It feels as though their system offers cheaper rates initially to attract new customers, then raises prices later. This approach is similar to the dynamic pricing strategies used by companies like Uber, Airbnb, and major airlines. I plan to monitor prices for a few more days. If the higher rates continue, I will uninstall the app and return to using Transdirect, which still provides cheaper Aramex rates than Aramex’s own platform. This experience has been quite disappointing.

I recently had the pleasure of working with a fantastic team that truly exceeded my expectations in terms of customer service. From the outset, their knowledge and expertise were evident. They took the time to understand my specific needs and how I would be utilizing their service, which made a significant difference in finding tailored solutions for my setup across various products. The accessibility of their support through messages and video calls was exceptional, making communication smooth and efficient. I feel reassured knowing that my customers are receiving accurate information when they place orders for shipping. The entire process is seamless, allowing me to simply print the shipping label and send it off without any hassle. I can't thank the team enough for their personalized approach and dedication to ensuring my experience was as smooth as possible. This level of customer service not only saves me time but also enhances my business operations. Highly recommended!

I was having shipping issues with incorrect pricing for customers I had a meeting with Andrew he was very good as going though my packages & showing me how to add bundles to my shopify website.

The Aramex Shipping app integrates our aramexConnect account with Shopify, allowing us to generate quotes and create labels without leaving Shopify. It's easy to use, affordable (no per label fees) and has definitely increased our efficiency! Highly recommend!