What Merchants Think

The "Aramex - shipping app" receives mixed feedback from merchants. While some appreciate its basic functionality, many express dissatisfaction with the app's outdated system, errors, and poor integration with platforms like Shopify. Merchants have highlighted numerous obstacles in using the app effectively, often pointing to a lack of support from Aramex in resolving these issues.

Key Strengths

• Timely and professional delivery service.
• Basic shipment creation functionality is appreciated by some users.

Common Concerns

• Frequent glitches and errors within the app.
• Compatibility issues with platforms like Shopify.
• Poor customer support and responsiveness.
• Manual and cumbersome process for creating and managing shipments.
• Failure to accurately calculate shipping rates.
• Problems with updating order information and tracking details.
• Inability to conduct bulk shipments or update default shipping address.
• Delayed updates and lack of new feature rollouts.

Final Thoughts

Overall, the "Aramex - shipping app" is seen as falling short in terms of reliability and user experience. While it manages basic shipping tasks, the frequent technical issues, coupled with inadequate support and integration challenges, make it a less preferred choice among merchants. Many users anticipate improvements through updates to enhance its usability and integration capabilities.