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Customer reviews: Appstle℠ Memberships

Reviews (586)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about Appstle℠ Memberships, highlighting its ease of setup, extensive functionality, and exceptional customer support. Many users appreciate the app's ability to grow with their business, flexible pricing, and the responsive and knowledgeable support team that consistently resolves issues quickly and effectively.

Key Strengths

  • Exceptional customer support, available 24/7
  • User-friendly interface with extensive customization options
  • Easy setup and integration with Shopify
  • Comprehensive tutorial resources (including videos)
  • Scalable pricing model based on subscriber growth

Common Concerns

  • Complex setup for advanced configurations
  • Limitations with Shopify-related options and integration
  • Potentially confusing interface requiring assistance
  • Pricing based on total memberships can complicate cost calculations
  • Issues with tag management and discount limitations for some users

Final Thoughts

Overall, Appstle℠ Memberships receives a highly positive reception from merchants who value excellent customer service and flexible app features. While some users note challenges with setup complexity and certain functional limitations, the app’s ability to adapt and the support it provides make it a top choice for businesses seeking a robust membership and subscription solution on Shopify.

Mountain Ready

Jul 03, 2024  on Shopify

My experience with the Appstle support team has been outstanding. They respond to my inquiries within minutes, demonstrating exceptional knowledge and consistently resolving my technical questions. Additionally, they quickly arranged a video call to discuss some complex use cases and help us overcome roadblocks. When we encountered configuration issues, they not only fixed them promptly but also recorded a video to show us the code and explain the solution. Their customer support is absolutely A+. In comparison, our previous memberships vendor, BOLD, took up to three days to respond and in our opinion, their product was in many ways inferior to Appstle.

DrawLUCY

Jul 01, 2024  on Shopify

Works great. Very customizable. Customer service is excellent. Glad we went with this option because there's a few out there.

Disc Golf Pro Tour

Jun 30, 2024  on Shopify

Nubabee | Premium Baby Products

Jun 30, 2024  on Shopify

I just got started with this app, but it seems pretty user friendly and straight to the point.

Everyday Learn + PLAY

Jun 29, 2024  on Shopify

The real time support is incredible! Within minutes I was able to connect with a person (not a bot) about my issue. Even when there was significant demand on the Appstle support engineers they were able to connect with me the same day I had a question. They had a solution for me in under 10 minutes! Separately, I needed additional support for a good sized migration of accounts. The team worked hard to help me meet my deadline. (even on the weekend!) They helped walk me through every step and made sure every t was crossed and i was dotted. They answered my innumerable silly questions with patience and knowledge. The support at Appstle is incredible! It gives me confidence as I launch my store that if anything should come up I know I'll have help right away! Highly, highly recommend Appstle for your membership solution!

Gaia Wisdom School

Jun 27, 2024  on Shopify

The team at Appstle is exceptional in addressing every concern, providing outstanding support both during onboarding and beyond. In an era where many companies abandon customers once they've secured their payment, Appstle stands out for their quick response times and unwavering commitment. They guide you through every step and are truly a pleasure to work with. I'm thrilled I chose this membership app over the others.

0-Xcuse Programs

Jun 26, 2024  on Shopify

Absolutely amazing app! Support team helped me setup everything on my store! Great team!

Yaeli Vogel

Jun 26, 2024  on Shopify

The engineers were quick to respond, helpful and knowledgeable, they completely solved my issues!

i.hART.pink POP-UP

Apr 29, 2024  on Shopify

EXCELLENT service, quick and very friendly, and addressed and solved my concern quickly...

Wired Education

Apr 29, 2024  on Shopify

I had the pleasure of working with Nancy both times I needed help. I really struggled with all this, and Nancy was there able to help and set up what I needed to make my whole site a membership site. She was kind and patient while I explained my needs for my store... and then she activated everything so I didn't need to deal with any extra stress. Highly recommend and the wait time for support is only a couple of minutes- can't beat that!

CORECOREX

Apr 28, 2024  on Shopify

One of the best attendants I've ever had the opportunity to answer all my questions. Thank you very much!

CBP Non-Profit, Inc.

Apr 25, 2024  on Shopify

Sound Of Music Festival

Apr 23, 2024  on Shopify

Best support you could ask for. They respond very quickly and work with you to address the issue all the way through.

Wonderland Cutters

Apr 22, 2024  on Shopify

They have amazing customer support and respond very quickly!

Beauty Theory

Apr 18, 2024  on Shopify

Hemant, was patient and knowlegeable and lead me to success!

CASDANS

Apr 16, 2024  on Shopify

Excellent customer service. Does what our small business needs so far :)

Winslet's Patterns

Apr 15, 2024  on Shopify

The support is amazing! The pricing is good too. I highly recommend Appstle.

The Perryman

Apr 12, 2024  on Shopify

Would 100% Recommend this app for anyone looking to add memberships to their store, I've played around with almost all of the membership apps available and this is the only one that offers everything I was looking for. Also a huge thank you to Nancy in the engineering team who resolved all of my queries in record time!

My Store

Apr 10, 2024  on Shopify

Application that works really well and superb responsive support!!

Fragrance Nevaeh

Apr 08, 2024  on Shopify

Very fast response to all my questions! I definitely recommend working with Jackson!

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