Reviews: DropShipping AI ‑ AppScenic

Customer reviews: DropShipping AI ‑ AppScenic

Reviews (238)

Overall rating

4.5

5

29
4

2
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2
1

3

What Merchants Think

"DropShipping AI ‑ AppScenic" is generally well-received by merchants for its user-friendly interface and extensive product catalog. Many users appreciate the ease of use and the efficient integration with platforms like Shopify. The app is often praised for facilitating easy product management and sourcing. However, there are notable concerns regarding customer service and supplier reliability, which some merchants find problematic.

Key Strengths

User-friendly interface and easy navigation
Extensive selection of products and suppliers
Integration with Shopify and automation features
Efficient order processing and tracking
Good customer service for faster response
Useful AI tools for saving time and improving efficiency

Common Concerns

Slow response times from customer support
Lack of transparency in order processing and shipping updates
Inconsistent product quality and occasional absence of returns
Issues with product pricing and supplier oversight
Restrictive and confusing return policies
High price compared to direct sourcing from manufacturers

Final Thoughts

Overall, "DropShipping AI ‑ AppScenic" is a valuable tool for drop shippers, offering robust features and an extensive product catalog. While its strengths in usability and product selection are frequently highlighted, the app could benefit from addressing the commonly cited issues with customer support, supplier accountability, and pricing strategies. If these areas are improved, it could significantly enhance user satisfaction and trust in the platform.

GNS Beauty & Personal Care

Feb 03, 2025 on Shopify

Very clean and organized. Great features. The follow up on service requests takes longer than I'd like, but I like the dropshipping part of their service better than the other one I have used.

LiamsBargains.co.uk

Apr 02, 2024 on Shopify

So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back. It turned out that my order was cancelled due to seller in the United Kingdom (GB-2022-1365) only selling to 'exclusive' resellers. If you're in the UK I would avoid wasting your time importing products from this seller, which you can still do by the way, as your order will be cancelled and you'll have an upset customer of your own to deal with. Shame because all the decent stuff in the UK is with this seller. If they won't sell to resellers, then they shouldn't be on the platform and resellers shouldn't be allowed to import thousands of products at a time followed by days spent adjusting each item to fit their own website. Other orders have gone through fine, which is why I upgraded this from 2* to 4*. I cannot give it 5* until this seller is removed from AppScenic or restrictions placed on their products to prevent importing their goods.