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Customer reviews: Appointment Booking App Propel

Reviews (273)

Overall rating
4.9

What Merchants Think

The "Appointment Booking App Propel" has received overwhelmingly positive feedback from merchants. Users frequently commend the app for its robust functionality and ease of use. Many merchants have highlighted how it simplifies their scheduling process and integrates well with platforms like Shopify. The app's customer support is highly praised, with numerous accounts of quick and helpful service, ensuring that users feel supported throughout their experience.

Key Strengths

  • Exceptional customer support, often described as quick, efficient, and helpful.
  • Easy setup process with dedicated support for onboarding.
  • Seamless integration, particularly with Shopify, enhancing business operations.
  • User-friendly interface praised for being intuitive and straightforward.
  • Comprehensive features for appointment scheduling and management.
  • Flexibility in booking options, including calendar organization and color customization.

Common Concerns

  • A lack of widget support for embedding into HTML sites.
  • Some minor issues with the user interface due to the app's newness.

Final Thoughts

Overall, the "Appointment Booking App Propel" has been well received by its users, especially for its efficiency, ease of use, and excellent customer support. While there are minor areas for improvement, the app remains a favored choice for those looking to streamline their appointment booking processes and manage their calendars effectively.

Kyndll Candle Co

Feb 10, 2025  on Shopify

I needed help getting my appointment settings correct and I reached out to support and they were quick and efficient. Great customer service.

Claymoms

Jan 23, 2025  on Shopify

I had some real issues in the beginning and was afraid that I will speak with a chat bot but wow - this was real help for over 30 minutes. Tom stayed with me and explained it until I got it. Thank you!

Prinx-IOE

Jan 08, 2025  on Shopify

I have tried multiple apps and so far this has been the only one that actually provides everything I need for my clients to book and keep my calendars organized. Do recommend.

Mei Spa

Nov 21, 2024  on Shopify

Muy buena agenda, precios accesibles, colores muy personalizables, lo de la sincronización con las variables es muy util. Algo que me gustaría que agregaran sería que al duplicar elementos se dupliquen tal cual las configuraciones, por ejemplo si tiene 2 variables que se dupliquen las configuraciones tal cual, además de que puedas poner una direccion predeterminada para no estarla poniendo cada vez que crees un nuevo producto, por lo demás todo bien

Note and Accord

Oct 22, 2024  on Shopify

Since switching we have been able to transition platforms with ease. I especially love the support team. They were very helpful with any question I've had so far.

Reflective Tarot

Oct 21, 2024  on Shopify

I recently switched to Shopify to streamline my business operations, and Propel Appointments has been a game-changer for me. Before, I juggled different platforms for bookings, digital products, and physical products, which made accounting and inventory management a headache. But with Propel Appointments, everything is now under one roof, and it has made my life so much easier. The setup process was smooth, thanks to Leo, who guided me through every step and even helped with testing to ensure everything worked perfectly. The customer service is top-notch—accessible directly through the app, and they’re always quick to assist with any questions or issues. What I love most is that I no longer need to rely on Square Appointments. Propel Appointments seamlessly integrates with my Shopify store, making my workflow more efficient and my business operations more cohesive. If you’re looking to simplify your scheduling and product management, I highly recommend giving Propel Appointments a try!

Butter KC

Oct 09, 2024  on Shopify

LOVE the app- we use it for quick scheduling for our catering business. I've used all types of apps and this one has been the most easiest!

Hiihtocenter

Oct 01, 2024  on Shopify

Sovellusta on helppo käyttää. Meille erityisen tärkeää on, että pystyy laittamaan kokouskutsun varauksen kanssa yhtä aikaa.

Bossparentz

Sep 29, 2024  on Shopify

The customer support is amazing! I always get help straight away with all my questions. The app is easy to use for both me and my customers and it looks good and well integrated with my Shopify website. You won't be disappointed.

fimakes

Sep 25, 2024  on Shopify

This app has been a game changer for my small one man business, as it takes away the need to constantly answer calls and messages and allows me to get on with my business. I receive an email when an appointment is booked which can go directly into my calendar at a touch of a button. Leo was fantastic and worked along side me as i set up my new appointments.

PickleballMonger

Sep 19, 2024  on Shopify

This is app is so easy to use and does exactly what I needed. Split payments or take payments at the appointment time close the business on particular days take multiple people in the same appointment is awesome since I teach pickleball clinics. Customer service is top notch!

Texas Quiltworks

Sep 19, 2024  on Shopify

As a former "C" programmer and application coder, this is one of the best thought-out applications I have used in a very long time. Keep it simple...keep the support top notch. Glenn

Reclamation Piercing

Sep 18, 2024  on Shopify

For the price it does a great job turning products into bookable appointments. How new the app is does show in some of the user interface, however the support team are excellent at helping out where needed and how open they are to feedback easily makes up for the few issues the app has

Regenerating Me Essentials

Sep 13, 2024  on Shopify

We tried several apps thinking they would be better suited. Propel is by far the best booking app. Easy functionality.

FriendlyBeauty.us

Sep 02, 2024  on Shopify

Amazing Customer Service, They responded immediately and helped fix my problem. I am now able to book appointments and accept deposits.

Create by Midnight

Aug 29, 2024  on Shopify

Tom is great! He answered all my questions quickly and quickly resolved the matter, with a simple update.

Cottage Crafts

Aug 27, 2024  on Shopify

Excellent live support when installing the App, very helpful and understood all my requirements. Highly recommended

Blossom Coaching

Aug 11, 2024  on Shopify

Propel is very user friendly & has very responsive customer service. I'm very excited to have them be apart of my store.

Laya Paris

Jul 14, 2024  on Shopify

The best booking application I've tested on shopify! The design of the booking module is clean and efficient. Works perfectly. The support team is always available and their development team has responded to all my requests. Perfect!

Goodheat Sauna

Jun 29, 2024  on Shopify

Propel has allowed my new sauna business to launch with the first 3 weekends fully booked. There have been no issues with the software and the powerful notifications and custom product settings are amazing. Their support when setting up the app was very helpful. My customers have commented how easy to use the booking system is. I highly recommend!

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