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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,171)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Salacious Drinks

May 26, 2025  on Shopify

Easy set up for us, the support is a real person and the changes you need done are immediately. Overall, very thrilled with the app!

Nuvivo

May 25, 2025  on Shopify

Great app, absolutely amazing customer service.

Juice w/ Ju

May 25, 2025  on Shopify

Very convenient for my shop and the service is always quick about assisting!

Noomi Bean Bags

May 24, 2025  on Shopify

Have just installed this app, after using a different booking app for years. It was easy to install and very easy to configure! The price is reasonable and support from the developer was immediate, friendly and helpful. Highly recommended!

bricksandminfigsmetroeast

May 22, 2025  on Shopify

Greatest customer service! Sam went above and beyond. He assisted us with a custom color to match our store brand. He modified code so our appointments would follow a certain pattern when populated on our calendar and added our custom question details to the calendar appointment. He also helped us link different sub calendars so our team can share the parent calendar and allow our services have their own sub calendars. Truly a great app. Very happy with the service and support.

Frosty Brothers Ice Cream Truck`

May 22, 2025  on Shopify

Great Customer Service! I was able to make the change that I needed and great response to any of my questions. Any edits that needed to be done were done in a matter of minutes.

The Rooted Plant Shop

May 22, 2025  on Shopify

Great service and easy to set up! The appointments show up in my orders so any team member can we the appointments. Thank you!

Coaltown Coffee

May 22, 2025  on Shopify

We've been using Apntly for several years now, and it continues to be an essential part of how we run our training program. The platform is reliable, intuitive, and has made the appointment booking process seamless for both our team and our customers. What really stands out is how easy it is to manage schedules, make updates on the go, and keep everything organized in one place. The user interface is clean and user-friendly, and customer support has always been responsive and helpful whenever we've had questions. Apntly has helped us save time, reduce no-shows, and offer a smoother experience to our customers — we highly recommend it to any business looking for a dependable and efficient booking system.

Rare Roses

May 20, 2025  on Shopify

Clean layout with simple and easy set up. Many things make them great but their customer service is unmatched which puts them above all others options on the app store.

Mi Dio Jewelry

May 20, 2025  on Shopify

I love this app! The customer service is fantastic!

Petra Star

May 20, 2025  on Shopify

I have recently installed Apntly on my Shopify website. It was easy to install and has great customer service. For a small business it works seamlessly.

neon chérie

May 19, 2025  on Shopify

Great app for managing your coaching products! Easy to install and modify. I had a question, which the support resolved really quick. Thank you. Clear recomandation from Luca, neon chérie fashion

Manali

May 19, 2025  on Shopify

I just installed the app – everything worked smoothly and it feels very intuitive to use. I had a few questions about the design, and Sam responded right away. The app looks very promising.

B by Brittnie M.

May 18, 2025  on Shopify

Very easy & owner very helpful to get it set up in your store!

Mamakakao

May 18, 2025  on Shopify

Was easy to set up and translate. Works well. Great support.

Macele Art

May 18, 2025  on Shopify

Awesome app. Super easy to set up, flawless integration, and impressive customer support!

HupSix

May 17, 2025  on Shopify

So far, so great! The team has been ultra-fast at responding (even on the weekends). The team is super helpful making getting up and running really fast and pain-free. The app works smoothly and has a lot of options. Highly recommend!

E2U Florida

May 17, 2025  on Shopify

great app and customer service is awesome

Gustophia dispensa popolare

May 17, 2025  on Shopify

Nice app and awesome customer service.

Healing InnerG

May 17, 2025  on Shopify

This app is by far amazing and easy to use. Great customer service and great response time. i haven’t came across any problems thus, far highly recommend..

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