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Customer reviews: Appointment Booking App Apntly

Develop by Shopify

Reviews (1,233)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Perkolator Coffee

Aug 19, 2025  on Shopify

As a small business, it is hard to manage events and coordinate them seamlessly. We have used this app for two different events, and it has allowed our customers to easily sign up for specific time slots. They offer quick and immediate response to queries and helped us get the event up and running. Highly recommend!

APOTHIQUE

Aug 19, 2025  on Shopify

I added this booking service to my shopify recently for class bookings for my brick and mortar. It has made booking classes and group events SO much easier I love it! Anytime I have questions I ask in the chat and someone gets back to me in minutes with a solution! Highly reccomend for your bookings whether its appointments, classes or other group events!

Tokyo Base

Aug 19, 2025  on Shopify

you can ask how to use it with live chat. helpful!

Chocolat Encuentro

Aug 19, 2025  on Shopify

Application très pratique et support très réactif !

The Jewel Concierge

Aug 17, 2025  on Shopify

Timmy Smith

Aug 13, 2025  on Shopify

Nice and easy to set up and simple for customers to use. A great booking system and perfect for our needs (we only offer bookings on one of our products). Also, a good price compared to some other systems. Sam is also there with answers when you do need to ask about anything.

Bon Bureau Design Inc.

Aug 13, 2025  on Shopify

I just installed Appointly and so far, everything has worked exactly as described. Sam, the founder, was incredibly helpful and quick to respond, he made the widget visible on my product page right away and adjusted the colours to perfectly match my brand. I haven’t tested the full functionality yet, but my initial experience has been excellent.

3 Crows Conjure

Aug 13, 2025  on Shopify

Great product and customer service is A+, highly recommend them...

Arwendayle

Aug 12, 2025  on Shopify

Sam is awesome - Support is awesome - is there anything left to say? Support is quick and very accurate. The App is very customizable and easy to use. Thank you very much for all little bit of help setting this up.

LAUREN MACKENZIE

Aug 12, 2025  on Shopify

Great features and very speedy/helpful support team! Highly recommend!

Fluency with Numbers

Aug 09, 2025  on Shopify

Outstanding Booking App – Reliable & Supportive! This app has made scheduling appointments a breeze! The interface is super easy to use. Bookings are all seamless, and it integrates perfectly with my calendar. What really sets this app apart is the support behind it. The developer is incredibly responsive and prompt at addressing any questions or issues. It’s clear they genuinely care about providing a great experience and continuously improving the app. If you're looking for a reliable, professional, and hassle-free way to manage appointments, look no further. Highly recommended!

Good Intentions

Aug 09, 2025  on Shopify

Woww. That was easy

Ennebiservice

Aug 08, 2025  on Shopify

Ottima app ed assistenza immediata per la configurazione del widget

Spyder Controls Corp

Aug 07, 2025  on Shopify

Great has lots of functionality and great customer support!

Cansu Akaydin

Aug 05, 2025  on Shopify

Great way to add appointments to your business! Fully customizable and Sam helped me a lot.

Craft Studio London

Aug 05, 2025  on Shopify

I tried quite a few different booking apps in Shopify and found this to be the best out of all of them and also the owner is super friendly and helpful. Would highly recommend!

Woos Boutique

Aug 05, 2025  on Shopify

im a hair stylist new at starting my online business. Adding this app has helped with being able to book my clients online !

Aromaria UK

Aug 05, 2025  on Shopify

Excelente aplicación, me ayudo justo a resolver el problema de booking que no había podido resolver anteriormente. Definitivamente la recomiendo

Epoch Custom Packaging & Trading

Aug 05, 2025  on Shopify

Sam is very helpful and the app is quick to add

LT Creations au

Aug 05, 2025  on Shopify

I was looking for a booking app for my art and craft workshops. Apntly works perfectly within Shopify. I chatted with Sam (the owner) within minutes of installing and was helped to make the changes I needed. This app is the way to go for getting appointments or bookings organised at a great price too. Love your work Sam.

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