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Customer reviews: Appointment Booking App Apntly

Develop by Shopify

Reviews (1,233)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Sunshine Suds Laundromat

Sep 11, 2025  on Shopify

Sam is super helpful

White Whale Coffee Roasters

Sep 10, 2025  on Shopify

Great app - intuitive and easy to use. Customer support is timely and helpful.

Shadae Renee Beauty

Sep 10, 2025  on Shopify

Financial Economist

Sep 10, 2025  on Shopify

Perfect service and support, thanks

Jenny Be Free

Sep 09, 2025  on Shopify

It does exactly what it's meant to! There are some slight confusing pieces on how to, however, they answer right away with any questions you might have! It's been great booking appointments for my jewelry business!

Caitlin McCracken

Sep 09, 2025  on Shopify

Great customer service, Sam was very helpful and made the set up easy. I look forward to using this service.

The Soft Boss

Sep 09, 2025  on Shopify

I like this app! It gives me the opportunity to book client appointments in a simple and professional way to grow my business. Even in the free version, the features meet my needs with room to grow through the upgraded versions. Booking features are thoughtful and service chatbot is quick and supportive.

Top Shelf Candle Co.

Sep 08, 2025  on Shopify

Great app to add & quick customer service!

Mini Mind & Motion - Children’s Wellbeing & Yoga

Sep 08, 2025  on Shopify

Amazing app for service based stores, super easy to use and has great benefits

CURLSFUSION

Sep 07, 2025  on Shopify

When setting this app up in my store, Sam was super responsive, helping me in every way possible with very quick responses! Any customisations I want to include, he quickly assists and makes it possible! It has been an absolute pleasure working with Sam and after using many booking systems, I would say this is the best so far.

Rim Remedy

Sep 07, 2025  on Shopify

Sam is quick with replying to any support related questions and friendly! Thank you for your help and patience despite my 101 questions!

Crescent City Conjure

Sep 04, 2025  on Shopify

Works without hitch, except when there is a hitch, in which case customer support was very prompt and helpful.

Sugar Blossom Jewelry

Sep 04, 2025  on Shopify

Just started using the app but loving it so far! Sam offers such great support getting set up. Looking forward to using the app for our business.

Goldie Aberdeen

Sep 04, 2025  on Shopify

Sam is very kind and helpful in resolving setup issues, and this app is well-designed and very user-friendly.

otaniskin

Sep 04, 2025  on Shopify

Great app and amazing support! The team helped me quickly set up my booking widget and customise it to match my brand. Very happy with the service so far, highly recommend for any small business wanting easy online bookings.

Diamond Lab

Sep 03, 2025  on Shopify

Animal Auto

Sep 03, 2025  on Shopify

great customer support! over 100k in sales from bookings.

Kids Fair

Sep 02, 2025  on Shopify

Really easy to use and implement! I searched through lots of different apps looking for something like this! Glad I found it. The service was also really great. Quick and effiect. Highly recommended!

HJ T-Shirts Unlimited

Sep 02, 2025  on Shopify

So far my experience with the app has been great and customer service has been outstanding! Super responsive and extremely helpful.

LaLa Horse LTD

Sep 02, 2025  on Shopify

Wowwwww! The best tech support of an app I've ever had! Sam came right on when I installed the app and walked me through the installation so that was a "no brainer!" And this is a really easy app to use and it's working just the way I wanted. And it's really affordable, too. This is truly one of the best apps I've ever used! Hats off to you, Sam!!!

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