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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,160)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Winzerin Ilonka Scheuring

Jun 04, 2025  on Shopify

We have been using the app for several months and have saved a lot of time coordinating our appointments. The automatic reminder feature for our customers is very helpful and greatly simplifies the process. Customized translations were often possible right away, and if something did not quite fit, the developer provided prompt and reliable support. Overall, a highly recommended solution for efficient appointment management.

Crystal Bowl of Light

Jun 03, 2025  on Shopify

Everything you need with a booking app fully integrated with shopify, calendars and zoom! Customer support is always there to resolve any question. Great stuff!

Apex Liquidation

Jun 03, 2025  on Shopify

Great app! Very responsive customer support!

Bliss'd Co

Jun 03, 2025  on Shopify

So far, so good! Customer service is spot on and so responsive, which is very appreciated. There are some limitations I'd like to see added (ability to send multiple reminder emails sent) but so far it's meeting my needs and I'm happy with the app. It's overwhelming to find a scheduling app that works with Shopify's POS and this seems like a great option.

The Rose Life Co.

Jun 01, 2025  on Shopify

Very easy to navigate and fits my custom needs. Needed for multiple locations and deposits. They were also very helpful and responded fast!

Black Fox Security Group

Jun 01, 2025  on Shopify

Awesome app, with outstanding support from the developer. Highly recommended.

KatherineAriza.com

Jun 01, 2025  on Shopify

This app is amazing! It really helps me organize meetings with potential leads and keeps everything synced with my Google Calendar. The support is incredibly fast and helpful — I’m truly impressed that this is all managed by a one-person team!

Soul Stone Vibrations

May 31, 2025  on Shopify

Easy to use and great customer service. Highly recommend...

DALLAS PSYCHIC AND CRYSTALS

May 30, 2025  on Shopify

I was having a problem with the setting and it was all my fault, got in touch with customer chat and immediately they answered and look and din 2 minutes problem solved. EXCELLENT BOOKING APP WORTH EVERY PENNY SET IT AND FORGET IT !

Silk Tree Farm

May 29, 2025  on Shopify

I am delighted with this Appointment App. It is user-friendly, and the customer service is outstanding. They had me set up in minutes and responded very quickly to any questions I had. I have used other apps in the past, but this is by far the best.

Valhaven Farm

May 28, 2025  on Shopify

great app and customer service

Composure Coaching

May 27, 2025  on Shopify

I have found this app flexible and really easy to set up. I am not tech savvy and I managed to sync my calendars and block times when I am not available. I love that my clients can automatically receive their Zoom meeting links via email confirmation. When I have a question, it gets answered. Response time is quick. Thank you.

Hera Academy

May 27, 2025  on Shopify

Amazing App and extremely fast costumer service

Salacious Drinks

May 26, 2025  on Shopify

Easy set up for us, the support is a real person and the changes you need done are immediately. Overall, very thrilled with the app!

Nuvivo

May 25, 2025  on Shopify

Great app, absolutely amazing customer service.

Juice w/ Ju

May 25, 2025  on Shopify

Very convenient for my shop and the service is always quick about assisting!

Noomi Bean Bags

May 24, 2025  on Shopify

Have just installed this app, after using a different booking app for years. It was easy to install and very easy to configure! The price is reasonable and support from the developer was immediate, friendly and helpful. Highly recommended!

bricksandminfigsmetroeast

May 22, 2025  on Shopify

Greatest customer service! Sam went above and beyond. He assisted us with a custom color to match our store brand. He modified code so our appointments would follow a certain pattern when populated on our calendar and added our custom question details to the calendar appointment. He also helped us link different sub calendars so our team can share the parent calendar and allow our services have their own sub calendars. Truly a great app. Very happy with the service and support.

Frosty Brothers Ice Cream Truck`

May 22, 2025  on Shopify

Great Customer Service! I was able to make the change that I needed and great response to any of my questions. Any edits that needed to be done were done in a matter of minutes.

The Rooted Plant Shop

May 22, 2025  on Shopify

Great service and easy to set up! The appointments show up in my orders so any team member can we the appointments. Thank you!

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