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Customer reviews: Appointment Booking App Apntly

Develop by Shopify

Reviews (1,347)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Reconciled Leather Co.

Jan 07, 2026  on Shopify

Installed the app and was immediately able to contact customer support for help. Solved all my problems in 10 minutes!

House of Bubbleglam

Jan 07, 2026  on Shopify

This app has truly tailored to my brands vision , I’m a custom wig designer and using this app to schedule virtual sessions for my clients out of state or overseas is such a game changer high recommend! Also if you’re having trouble with the app the creator of the app is extremely helpful.

XOXO Valentine Design Studio

Jan 07, 2026  on Shopify

Outrageously great tech support/customer service with an actual human. Just wow. Loving this app! Thank you Sam xoxo

NOVERBA FRAGRANCES

Jan 07, 2026  on Shopify

Break Point Cards

Jan 06, 2026  on Shopify

We just started using Apntly and it is exactly what we were looking for. It’s lean, lightning-fast, and avoids all the confusing clutter you usually find in booking apps. The system is incredibly streamlined, making it easy for us to manage and even easier for our customers to book. The real "secret sauce" here is the support. The owner reaches out directly to help with the setup, which is unheard of these days. It’s affordable, professional, and honestly feels like a partnership rather than just another app subscription. We are so excited to hit the ground running with this!

BeautyVeda | Oceanwell

Jan 06, 2026  on Shopify

Really great app with lots of helpful features and easy installationl Moreover very quick support for some customization! Fully recommend this app!

The Encouragement Collective

Jan 05, 2026  on Shopify

This app has worked really well for my website! And anytime I needed technical help, they assisted me right away and helped me with the issue I was having.

Youneed3eyes

Jan 05, 2026  on Shopify

Smooth widget and amazing customer service, much respect !

Ro Riffo Riadi

Jan 05, 2026  on Shopify

Absolutely fantastic app! It truly delivers on its promises. Sam has been an amazing, proactive supporter throughout my journey. I've been using Apntly for a month now, and it perfectly meets all my needs. Setting it up with Google Calendar and Zoom is a breeze, and whenever I have a question or need assistance, Sam is right there to help me out. I couldn't be happier!

Magno chocolates

Jan 05, 2026  on Shopify

Currently works for what we need it for. Simple and not too many bells and whistles, but the support is great and the functionality straight forward. Still room for additional features and small UI improvements, but gets the job done.

Asherah Jewellery

Jan 05, 2026  on Shopify

Bprimal Footwear

Jan 04, 2026  on Shopify

Easy to use and set up. Very Helpful support

Zendira

Jan 04, 2026  on Shopify

Needed an app for booking appointments at an event booth. I reached out to support (hi Sam) at 3pm on a Sunday afternoon and I had it all ready to go in 30 minutes. We used a different app for a previous event and this one was half the price, so we had to try it.

Turello Racing

Jan 04, 2026  on Shopify

This is exactly what I needed, it does everything it says it will and support has unbelievable support for a beginner like me

Fleur Reverie

Jan 03, 2026  on Shopify

An awesome app, very easy to use. It has been successful on all the calls we booked through this app. Sam is very responsive and communication has been fantastic. I would highly recommend this app to any shopify stores.

coconordic

Jan 03, 2026  on Shopify

nice work and patient support

The Botanist Calgary

Jan 02, 2026  on Shopify

I have been very happy with the integration of app with shopify, any roadblocks I have come across the tech support is very fast and direct, always solving the issues. I have used many booking softwares over the years being a service provider and aptly has bee easy to use as well as well priced subscription tears especially compared to some bigger booking apps.

Dott.ssa Giada Guidi

Dec 28, 2025  on Shopify

Appointly is very functional and easy to use. Support is extremely responsive and helpful — overall a great app!

Kouross

Dec 26, 2025  on Shopify

App is very easy to use. My biggest fear was not being able to separate the product page and the form button. But their support helped me set it all up and now it just work the way i want it to.

Radical Creative Business Solutions

Dec 24, 2025  on Shopify

So far so good with this app & their support!! I've not actually booked any services through it yet, but the setup was easy and integration with Google Calendar & Zoom was seamless. I contacted Sam on their support team to help me add the button to the appropriate service page as I had some custom code on my products that was blocking this app's button - and Sam had this done perfectly within 24 hours. They responded promptly to let me know and even offered to make further customizations to the booking popup modal to match my theme (wasn't needed, but still very nice of them to offer!) Very affordable for the pro plan (only $9 per month) and great support! Keep up the good work, team! :)

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