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Customer reviews: Apntly Appointment Booking App

Develop by Appointly

Reviews (1,442)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Wild Raven

Aug 13, 2024  on Shopify

We are switching from Accuity to Appntly, which is not for the weak-hearted! So far, so good. Keeping my customers on my website was a big sell for me. Apptly has almost all the features Accuity has; if they don't, there is a workaround. The app designer has been helping me by customizing parts of the app to work with my needs. Working one-on-one with the developer makes for a great app! The only issue so far is class passes. Shopify doesn't have the option to sell a package of classes, but the workaround is using a digital coupon code at checkout, and in the end, it isn't a problem with the app; it's Shopify.

Hidden Gyms Co

Aug 13, 2024  on Shopify

I recently started using this app, and it’s been fantastic. The interface is user-friendly, and booking appointments is quick and easy. The reminder notifications are super helpful too. Highly recommend it!

Becca Peters

Aug 12, 2024  on Shopify

LOVE this app. It is super easy and efficient and the costumer support is fantastic!!

Jean-Ralph Thurin

Aug 12, 2024  on Shopify

Hephzibah Collective

Aug 11, 2024  on Shopify

it is pretty awesome to get your question answer fast through chat. 5 stars!

Innovaqua Water Solutions SA de CV

Aug 11, 2024  on Shopify

Is a cool and simple app to set a booking service option. Pretty documentated to set it up, and support is super kind, they helped me a lot with my issues. At first didn´t know what to expect cause it seem to basic but had cool reviews, so I give it a shot and it results a good one, by now.

Resting Plant Face

Aug 11, 2024  on Shopify

It's a very intuitive interface and support helped quickly.

TheReSole

Aug 11, 2024  on Shopify

easy and comprehensive with quick response to inquiry. highly recommend!

byblasco.com

Aug 11, 2024  on Shopify

The app works perfectly, the personalised treatment of the developer is a very special plus. Highly recommended.

MBURNEY AUTOS

Aug 08, 2024  on Shopify

Very happy with Appntly. So easy to use and an absolute game changer for my business. Support is there to help when ever needed and wished i could give more stars for this review. Defiantly recommend to anybody wishing to use a booking service!!

Petshely

Aug 07, 2024  on Shopify

This app is fantastic and the support team is incredibly quick to respond. It makes running a Shopify store so much easier. I highly recommend it to anyone who wants to streamline their store operations.

The Bank

Aug 06, 2024  on Shopify

Seamless

Mighty Melee Games

Aug 05, 2024  on Shopify

We just signed up for Appntly and wanted to get it up and running straight away, but had a few questions, so we hit the in-app chat. Within seconds, Sam was online and asking how he could help. We had a quick Q&A about what we wanted to achieve, and Sam was straight back with actions and instructions to get us set up. Being a bit of a tech-noob, I appreciated that Sam was on the end of the chat to respond to queries in real-time. In about 20 minutes, we were up and running exactly how we wanted. A great tool with fantastic support and a price point that works. We're super impressed and have no problem recommending Appntly.

Ma boutique

Aug 05, 2024  on Shopify

SheBloom

Aug 04, 2024  on Shopify

Customer service is fantastic. I had trouble setting up my service, so I hit the chat button. I was greeted by a human almost immediately, and my issues were resolved quickly.

De Moda Nails

Aug 04, 2024  on Shopify

Sam was super helpful and very nice. I am excited for this app, and cannot wait to grow my business with it. It is very user friendly and the layout is fantastic

Breanna’s Boutique

Aug 04, 2024  on Shopify

The customer service is amazing ✅ Sam is amazing! On point very efficient, Friendly, easy to work with ✅ If you have any questions, they are answered immediately✅ Any issues are dealt with promptly ✅ I would recommend this app to everyone ✅

My Store

Aug 04, 2024  on Shopify

The platform is easy to use, and the customer service is excellent, responding quickly to inquiries.

Sakuralike

Aug 03, 2024  on Shopify

Very prompt replies from the team.. simple & very easy to understand instructions on how to set up app Recommended

RIDE TO RED ROCKS INDIVIDUAL TICKETS

Aug 01, 2024  on Shopify

I highly recommend this app. I have been using it for about five months and have only encountered a few minor issues, all of which were quickly resolved. The customer service is prompt and courteous. This app is essential for running my Shopify store. It is easy to navigate and I would rate it 10 out of 10.

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