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Customer reviews: Apntly Appointment Booking App

Develop by Appointly

Reviews (1,440)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Mixed Pantry

Apr 05, 2025  on Shopify

This app has never failed us! We always appreciate the developer's assistance. Simple to use and has the necessary features for a booking process, I'd say. Highly recommend!

La Peruca

Apr 04, 2025  on Shopify

App works great and has way more settings than initially assumed. Support team helps immediatly.

HUSH HAIR

Apr 04, 2025  on Shopify

Proton Detailing

Apr 04, 2025  on Shopify

10/10 Experience. Customer support was so very helpful even offering to do it for us!

12th Tribe

Apr 02, 2025  on Shopify

This platform is pretty straight forward, easy to use. We use it for our LA location. Customers have no issues signing up and the developer is able to quickly help with any updates needed.

The Local Makery

Apr 01, 2025  on Shopify

Never have I encountered a more responsive developer. I had some issues with the settings, pinged them, and within 5-minutes it was completely resolved and working the way I wanted. Excellent plugin

Elijah Customs - Personalized Luxury Eyewear

Mar 31, 2025  on Shopify

Amazing app with all the features I needed. Customer support is also very helpful. Definitely recommend!

Vella Health

Mar 29, 2025  on Shopify

Great service!

K2.Schmuck

Mar 28, 2025  on Shopify

I had a problem and the team did a great job helping me. Without Sam my business would fail. I love you Sam :)

The Zen Crystals

Mar 28, 2025  on Shopify

we love the app and support!

Xanaduparis

Mar 26, 2025  on Shopify

L'application est gratuite et facile d'utilisation ! L'assistance est vraiment réactive et aide pour toutes question sur l'app Recommande à 100% !

Frantoio Romano Vincenzo

Mar 26, 2025  on Shopify

Great client support!

Empowher Studios

Mar 26, 2025  on Shopify

This app has been a life saver, it allows me to direct traffic to booking on my website instead of a third party. It is easy to use and when i have had any questions Sam has been fantastic at helping me. Thank you!

Wollf House

Mar 26, 2025  on Shopify

This is great. I have it on my other site as well and Sam is responsive even with the time zone difference. He promptly answers my questions and helps out. It is a fabulously priced app, does what I need it to do, and with stellar customer support!

Studio LAYAND

Mar 26, 2025  on Shopify

I am just setting up the app and it is very easy and intuitive. Sam is very helpful and customer service is excellent. Once I start getting bookings I will come back for a follow up review. I really appreciate that you do not have to set up your services in the app, it pulls it from your product list in a drop down menu. I have used other appointment apps and at this point I would recommend this app because of its ease of set up, it's customizable and very professional looking.

Riverstone Entertainment

Mar 26, 2025  on Shopify

app works perfect, customer service is amazing.

GRIEVE

Mar 25, 2025  on Shopify

Has Zoom integration and custom questions, so that makes me happy! Would recommend for sure

Driven Details

Mar 25, 2025  on Shopify

This app has been extremely useful! I have been hunting for the best booking software for my detailing business and so far this has been the most effective one.

Ware Innovations Mumbai

Mar 25, 2025  on Shopify

Nice & super easy to you. the team is very supoortive

LOZA

Mar 24, 2025  on Shopify

Good app, support are amazing(:

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