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Customer reviews: Apntly Appointment Booking App

Develop by Appointly

Reviews (1,342)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

The Coral Shop

Jan 30, 2025  on Shopify

So far so good, the team was quick to respond to my questions and very helpful.

Flag Football First | FF1

Jan 30, 2025  on Shopify

Customer service is very responsive and has helped me with any issues I have faced. Highly recommend!!!

And Everybody Said

Jan 30, 2025  on Shopify

Es tal cual lo que estaba buscando! Además la atención al cliente es genial y súper rápida. Sam resuelve cualquier pregunta en minutos. Súper contenta con esta app.

Design Curtains by Nysa Léon

Jan 29, 2025  on Shopify

I needed a booking app for consults. On this review page I saw a comment by a store owner in Auckland so I called her for feedback. She spoke highly of this app and she uses the mid price program. I decided to go for the top tier program so the zoom meeting link is automatically generated and sent to my client and myself. Sam at aptly has been amazing with his prompt service enabling an easy set up. Thanks Sam

Bloom & Etch

Jan 26, 2025  on Shopify

This app works perfectly for the appointment booking on my website. Any questions Ive had, have been answered quickly and been very easy to navigate.

Heirloom Acres NOTL

Jan 26, 2025  on Shopify

This app was simple to set up and the chat team was able to answer any questions quickly. I would recommend this for other shopify store owners who dont want a lot of set up

Empire Beauty

Jan 26, 2025  on Shopify

Great app and helpful team

Adorable Kids Formal Wear

Jan 25, 2025  on Shopify

Sam patiently guided me. Third app we have tried, this is by far the easiest one to use once you get the hang of it. Straight forward. Very happy. Yes, it's a keeper.

BLAXWellness

Jan 24, 2025  on Shopify

Easy affordable and convenient scheduling app for my Shopify site. 10/10

My Store

Jan 24, 2025  on Shopify

I've only just installed this app today and I am so happy with it already. I spent hours trying to figure out how to set up another booking app but couldn't get it to work. Out of frustration I decided to look for a new app and I came across Apntly. The reviews sounded great so I decided to install it. Within minutes Sam helped me set it up just how I needed, no double booking errors in sight! It is a very streamlined app and easy to navigate. I honestly can't thank Sam enough, he is super responsive and friendly.

skylidesign

Jan 23, 2025  on Shopify

Very responsive and helpful.

SoulLumination

Jan 23, 2025  on Shopify

I am new to store ownership as well as shopify. The Apntly app was recommended to me from the previous store owner and it works exactly how we need it to. We have multiple team members with various hours for walk-ins and also scheduled classes and workshops. Apntly allows us to adjust all these details in a way that is aesthetically pleasing on our website and easy to use. I have had 2 questions and each time they were immediately replied to.

Velvet Stems Floral Bar

Jan 23, 2025  on Shopify

Great experience. When I reached out on chat to ask a question I’ve been trying to figure out for weeks I requested AI to allow me to speak with a live person and they were able to call me on google talk! I really value verbal communication with these apps for business bc we do not always understand through chat/email! Awesome service

Hidden Passion Creations

Jan 23, 2025  on Shopify

So far so good, I really love how easy it is to add my products. So affordable too.

Carrickfergus Car Care

Jan 22, 2025  on Shopify

I run a service based site with all products needing booked by customers. Apntly makes this easy for me, easy for my customers, and it's extremely good pricing for everything you get with it. The support were quick to help with design and explaining things. Recommend this app - 5 stars

Home Grown Bee | Vancouver Island Beekeeping

Jan 21, 2025  on Shopify

Just launched the trial and so far, it's been really great! Support has been incredibly responsive and I look forward to working with the app moving forward.

SHALLA WISTA STUDIO

Jan 20, 2025  on Shopify

Exactly what I needed! The support team was very quick and helpful!!

Standert Bicycles

Jan 20, 2025  on Shopify

The app meets our needs perfectly. Whenever we have come up against any issues they have been resolved very promptly by the developer. We absolutely recommend Apntly to everyone.

Hakuhodo USA

Jan 19, 2025  on Shopify

Very helpful staff members that are quick & enthusiastic to help. App itself is also very easy to understand and manage; very satisfied.

Little OOMA

Jan 19, 2025  on Shopify

Great app, and the customer service was so helpful in getting us up and running on our store

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