AppiFire AI Chat helps merchants answer shopper questions automatically using store data, including products, collections, blog content, and selected website pages. The app adds a storefront chat widget and gives merchants an admin area to manage chat behavior, knowledge sources, usage. It also supports order-related conversations so customers can get help faster without leaving the store.

• AI chat trained on your products, collections, and store content
• Order-status answers in chat using live Shopify order details
• Pre-chat customer info capture for more personalized support