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Customer reviews: AOV.ai Cart Drawer Cart Upsell

Develop by Shopify

Reviews (408)

Overall rating
5

What Merchants Think

Merchants generally hold the "AOV.ai Slide Cart Drawer" app in high regard, praising its comprehensive customization features, affordability, and especially its exceptional customer support. Many users have highlighted the app's user-friendly interface and the ready assistance of the support team as standout aspects of their experience.

Key Strengths

  • Outstanding 24/7 customer support, frequently mentioned with appreciation for team members like Lydia, Annie, Dana, Kyle, Tiffany, Macy, Audrey, Anivia, and Hana.
  • Extensive customization options that cater to individual store needs.
  • Affordability—primarily noted for being free.
  • Professional design and integration with store themes.

Common Concerns

  • Reports of technical glitches, especially with the reward progress bar feature.
  • Limited handling of multiple coupons in certain scenarios.
  • Desire for additional features such as upsells and customer review integration in the cart.

Final Thoughts

Overall, the "AOV.ai Slide Cart Drawer" app is well-received by merchants for its ease of use, extensive customization capacity, and the exemplary customer support team. Despite some technical challenges, the app is highly recommended, particularly for its cost-effectiveness and the proactive support provided to resolve any issues swiftly.

City Cloth House

Jan 31, 2026  on Shopify

its the third time their app stopped working and lost me thousands of dollars in revenue and ad spend (I noticed third time). once this wasnt clickable, it will appear one time out of 100 for customers,, the only good thing is customer support but what you will do with customer support when product is useless. Im using this for several months and it only got 32k impressions while im getting this amount of traffic every week. stay away

Autoxmatch

Jul 10, 2025  on Shopify

Overall look wise app is really great. Only problem is that it has glitch like when we set up reward progress bar, it only applies one coupon. Like I have set it up free gift at 39.99 and 10% off at 59.99. if the cart value hits 59.99 then the gift is not free in the cart.

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