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Customer reviews: AOV.ai Bundles Upsell

Develop by Shopify

The AOV Bundle & Upsell app helps Shopify store owners increase average order value (AOV) through smart bundling and upsell strategies. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (886)

Overall rating
5

What Merchants Think

Merchants consistently praise "AOV Bundles Volume Discounts" for its ease of use, impactful results in increasing average order value, and exemplary customer support. The app is often highlighted as a game-changer that seamlessly integrates with stores, offering straightforward setup and a user-friendly interface. Numerous reviews attribute a great part of their successful experience to the efficient and supportive customer service team, particularly mentioning individuals like Hana, Damian, Raymond, and others for their dedicated assistance.

Key Strengths

  • Easy to install and use, requiring minimal setup time.
  • Effectively increases average order value by providing attractive bundle options.
  • Outstanding customer support characterized by quick and personalized assistance.
  • Ability to customize and optimize the app for specific store needs.
  • Consistent positive feedback about the customer service team’s professionalism and skill.

Common Concerns

  • A desire for more features to be integrated into the app.
  • Occasional need for tweaks post-installation.

Final Thoughts

Overall, "AOV Bundles Volume Discounts" is highly recommended by merchants for its robust functionality and top-tier support services. The app offers a significant opportunity for increasing revenues through upselling, with a team that ensures a smooth and efficient user experience. Its consistent positive reception, especially in customer service excellence, makes it a valuable tool for any Shopify retailer.

Clifton Vale

Feb 02, 2026  on Shopify

customer service is top-notch and software makes things so easy! Any time I need help customizing things, they jump right in and do it fast. Wouldn't recommend any other upsell app!

Nails India Official

Feb 02, 2026  on Shopify

The support team esp. Annie has been very supportive throughout the installation even while having challenges with the theme. Highly recommend

Purelyte

Feb 02, 2026  on Shopify

AMAZING SUPPORT!!! This app is the only one I could find that would also work wholesale apps to combine Mix'n'Match bundles with Wholesale pricing. It has the option of not applying a discount, allowing the 3rd party Wholesale app do the discounting. Exactly what I was looking for. A few minor things needed editing like changing the font to match my theme and a few other CSS changes. Susan was amazing in getting all the changes done and raising it with the dev team if needed. She communicated clearly and even with sometimes my gibberish request, she knew what I meant. All changes were done within 1-10 minutes of the request! HIGHLY RECOMMMENDED!

LAVU

Feb 01, 2026  on Shopify

Annie from the team was super prompt to resolve my issues and assist with my queries. Highly recommended app!

KOYO

Feb 01, 2026  on Shopify

the app is amazing, but the better thing is the customer support. I was confused about some settings and Susan from their customer support really helped me out and even created the first bundle for me.

Carbon Unicorn

Jan 31, 2026  on Shopify

No, I'm not paid to write this but I must say these guys gave me better customer service than I've had in years. Kyle specifically got me going step by step. With what he had access to in my site he helped move things around that I needed. For the things I could only control, he sent me screenshots and step by steps to navigate the proper processes. The end result landed in a clean and easy way for me to have some of my specific products bundled effectively. Six stars. Thank you! Devin

Zee Store

Jan 31, 2026  on Shopify

So far, the experience has been great. Customer support has been very helpful and also quite proactive. Glad I gave this app a shot, can’t wait to see how it helps with increasing our AOV. Shout out to Susan

Bollards Galore

Jan 29, 2026  on Shopify

Execellent customer support and Susan was brilliant at helping us with this. A fantastic Bundles app.

THE LASH SHOP

Jan 29, 2026  on Shopify

We’ve been searching for a good upsell app for a while, but many options either lacked functionality or required expensive monthly plans, with additional fees for customization. Since we were already using other AOV.ai apps, we decided to give this one a try. The experience completely exceeded our expectations. Their team went above and beyond!!! They customized the app exactly to our needs at no extra charge, and everything was completed within just a few hours. I was honestly shocked by how much support and customization they provided. What impressed us even more is how open they are to feature requests, continuously helping tailor the app to better fit our needs and improve functionality over time. Highly recommend this app, and their other apps as well. The support and service have been outstanding.

Rooveco

Jan 29, 2026  on Shopify

Great support and fast help! The AOV team was very responsive and helped me fix a Mix & Match bundle issue quickly. Everything works perfectly now and the explanation was clear and professional. Highly recommended.

Teahlo

Jan 29, 2026  on Shopify

Amazing bundle app & outstanding customer support! I’ve been using this bundle app for my Shopify store, and it’s been a great experience so far. The bundle features are super helpful for increasing AOV, and the customization options are solid. But the best part is their customer service — they’re kind, fast, and genuinely helpful. Every time I’ve had a question or needed a tweak, they responded quickly and made sure everything was resolved smoothly. Highly recommend if you want a bundle app with great features and an amazing support team

Mell's Kitchen

Jan 28, 2026  on Shopify

Great experience so far with the AOV Upsell app, especially as first-time users. The mix & match bundle widget is exactly what we needed to boost cart value. Huge thanks to Kyle, Jasmine, and Dana from support they made sure our widget displayed correctly on our website and guided us through everything step by step. Super responsive, helpful team and a great app overall!

Tribu

Jan 27, 2026  on Shopify

Muy eficiente la atención al cliente y la app es fácil de usar ya que la IA ayuda mcuho y es muy intuitiva, además las campañas se adaptan automaticamente al diseño de nuestra página web.

Byjoued

Jan 27, 2026  on Shopify

Quick response! i can't believe this application is free. Jasmine was super quick with helping me format the bundle offers to match my store fonts and theme! Highly recommend installing this application. Super easy to install and work with too!

Sasta

Jan 27, 2026  on Shopify

Really good app and their customer service is awesome! Susan helped me a ton to set this up and match my theme.

SRI GANGA VILAS NELLAI LALA SWEETS

Jan 27, 2026  on Shopify

This app is fantastic for bundling products and increasing AOV on my Shopify store selling food and drinks in India! The setup is super intuitive with AI-powered recommendations and customizable widgets that match my theme perfectly. Special shoutout to Jasmine, who guided me through the entire process effortlessly and made it ready in no time—top-notch support! Highly recommend for any merchant looking to upsell easily.

KPI Sports

Jan 27, 2026  on Shopify

The AOV Bundle app has been very user-friendly and easy to set up. The interface is intuitive, and it does exactly what it promises without overcomplicating things. The support team are great. Every time I’ve had a question, they’ve been quick to respond (almost immediate), helpful, and genuinely pleasant to deal with. It makes a huge difference knowing support is there and actually responsive. If possible, It would be great to have custom fields feature for products to be apart of future updates. Highly recommend this app to anyone looking to increase AOV with a smooth, stress-free experience.

Andy And Mandy Designs

Jan 26, 2026  on Shopify

Thank you. This has been on of the best experiences ever on Shopify. I will gladly continue to use your apps. Quick response team for adjusting colors and code to align with my store. Every single representative was knowledgeable and quick. It has been a wonderful experience and a great addition to my shop.

Sportlabor

Jan 26, 2026  on Shopify

Quick set-up of the basic bundles. Colors can be easily adapted, but for all further editing, the support has to be contacted, which makes it less flexible. But fortunately, the support helps out really quick, Susan was a great help!

MANGOGO

Jan 26, 2026  on Shopify

This app solves all my problems. I rarely leave reviews (even for paid apps), but the support team at this company is the most responsible one I’ve ever encountered. In terms of both product quality and service, most paid apps on the market can’t compare to them.

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