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Customer reviews: Ant Lens: Prescription Lens

Develop by PB Apps

Reviews (18)

Overall rating
3.8

What Merchants Think

Merchants generally have a positive impression of "Ant Lens: Prescription Lens". The app is widely praised for its user-friendly interface, diverse range of eyewear options, and exceptional customer service. Several users appreciate the seamless integration of the app with various systems and browsers, along with regular updates and robust security features. However, a few users have encountered issues with pricing and cancellations, indicating room for improvement in these areas.

Key Strengths

  • User-friendly interface and seamless integration
  • Diverse range of eyewear options
  • Exceptional customer support and quick response time
  • Regular updates and strong security measures
  • Easy setup and implementation

Common Concerns

  • Difficulty in contacting support team
  • Issues with subscription cancellations and unexpected charges
  • Problems with app functionality on translated pages
  • Concerns about price changes without notice

Final Thoughts

Overall, "Ant Lens: Prescription Lens" is well-received by its users for its ease of use, expansive features, and outstanding customer service. While there are some areas that require attention, particularly around subscription management and translating capabilities, the app remains a valuable tool for eyewear retailers. It is highly recommended by many merchants for businesses looking to enhance their customer experience and streamline their operations.

Noorio Innovations

Feb 27, 2024  on Shopify

100% happy with this app and the support we receive. Would definitely recommend.

Eridehub

Jan 18, 2024  on Shopify

100% happy with this app and the support we receive. Would definitely recommend.

Prime Particle

Nov 18, 2023  on Shopify

This eyewear plugin is user-friendly, offers a diverse range of eyewear options, performs smoothly, and is compatible with various systems and browsers. Developers regularly update it, provide excellent technical support, and ensure security. I highly recommend it to other users.

quick eyeglasses

Nov 06, 2023  on Shopify

the team is very helpful gives quick response. it is very convenient for owners to plugin as well as functions are matured.

TXOME

Oct 13, 2023  on Shopify

This app is precisely what I had been searching for in my eyewear store. The app itself deserves a solid 5-star rating, but what truly sets it apart is the exceptional customer service. I'll admit, I'm not the most tech-savvy person in the world, but the team at Ant Lens went above and beyond to assist me patiently and effectively. They dedicated their time to ensure that everything was flawlessly set up on my store. In summary, the app and the support provided are nothing short of amazing.

VEDE

Sep 24, 2023  on Shopify

I had some issues with my shopify store, I wrote a few a questions about my store in the chat helper and nearly instantly got a response. Everything was resolved super quick. Very helpful, and the app itself looks great.

PRISMOPTICS

Jun 23, 2022  on Shopify

Save a great deal of work for our business. It's easy to set up and implement. Good customer service as well. Thanks again for the developers.

Occichiari

Apr 17, 2022  on Shopify

I tried this plugin and it fits my needs very well, I'm thinking of upgrading the package to expand my sales.

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