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Customer reviews: Ant Lens: Prescription Lens

Develop by PB Apps
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Reviews (18)

Overall rating
3.8

What Merchants Think

Merchants generally have a positive impression of "Ant Lens: Prescription Lens". The app is widely praised for its user-friendly interface, diverse range of eyewear options, and exceptional customer service. Several users appreciate the seamless integration of the app with various systems and browsers, along with regular updates and robust security features. However, a few users have encountered issues with pricing and cancellations, indicating room for improvement in these areas.

Key Strengths

  • User-friendly interface and seamless integration
  • Diverse range of eyewear options
  • Exceptional customer support and quick response time
  • Regular updates and strong security measures
  • Easy setup and implementation

Common Concerns

  • Difficulty in contacting support team
  • Issues with subscription cancellations and unexpected charges
  • Problems with app functionality on translated pages
  • Concerns about price changes without notice

Final Thoughts

Overall, "Ant Lens: Prescription Lens" is well-received by its users for its ease of use, expansive features, and outstanding customer service. While there are some areas that require attention, particularly around subscription management and translating capabilities, the app remains a valuable tool for eyewear retailers. It is highly recommended by many merchants for businesses looking to enhance their customer experience and streamline their operations.

Voodooskool

Feb 07, 2025  on Shopify

Hi there!, the app is cool, but i cant find where to ask in order to get in contact with the support team, can you help me guys?, thx in advance. ))

brillenglas-experten

Apr 10, 2024  on Shopify

Testphase genutzt, die App ist nichts für mich. Trotz Deinstallation und fehlendem Kündigungsbutton wurde 38 USD abgebucht. Abo Falle. Weiß jetzt nicht wie ich mein Geld zurück bekomme und wie ich verhindere, dass es jetzt jeden Mont passiert

Prime Particle

Nov 18, 2023  on Shopify

This eyewear plugin is user-friendly, offers a diverse range of eyewear options, performs smoothly, and is compatible with various systems and browsers. Developers regularly update it, provide excellent technical support, and ensure security. I highly recommend it to other users.

LEONE EYEWEAR

Nov 17, 2023  on Shopify

The application stopped working by himself, they changed the price as they want, and it ' s not working on translated pages ... I do NOT RECOMMAND .

quick eyeglasses

Nov 06, 2023  on Shopify

the team is very helpful gives quick response. it is very convenient for owners to plugin as well as functions are matured.

TXOME

Oct 13, 2023  on Shopify

This app is precisely what I had been searching for in my eyewear store. The app itself deserves a solid 5-star rating, but what truly sets it apart is the exceptional customer service. I'll admit, I'm not the most tech-savvy person in the world, but the team at Ant Lens went above and beyond to assist me patiently and effectively. They dedicated their time to ensure that everything was flawlessly set up on my store. In summary, the app and the support provided are nothing short of amazing.

VEDE

Sep 24, 2023  on Shopify

I had some issues with my shopify store, I wrote a few a questions about my store in the chat helper and nearly instantly got a response. Everything was resolved super quick. Very helpful, and the app itself looks great.

GlassesEasyBuy

Nov 01, 2022  on Shopify

This app is exactly what I was looking for on my eyewear store, The app is worth 5 stars alone, but then there is the customer service. I'm not the most tech able person in the word, the guys at Ant Lens are so helpful and patient. They took the time with me to make sure everything was set up perfectly on my store. In short, the app and the support are both incredible.

PRISMOPTICS

Jun 23, 2022  on Shopify

Save a great deal of work for our business. It's easy to set up and implement. Good customer service as well. Thanks again for the developers.

Occichiari

Apr 17, 2022  on Shopify

I tried this plugin and it fits my needs very well, I'm thinking of upgrading the package to expand my sales.

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