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Customer reviews: Anagram

Develop by Anagram

Reviews (15)

Overall rating
5

What Merchants Think

Merchants express overwhelmingly positive feedback about Anagram, highlighting its ability to streamline customer interactions, reduce response times, and facilitate website improvements. Many merchants appreciate the tool for enhancing customer experience and support, often praising the app's ease of integration and the supportive Anagram team. Overall, merchants highly recommend Anagram for its transformative impact on their business processes.

Key Strengths

  • Streamlines customer experience and reduces response times
  • Facilitates website improvements by identifying data gaps
  • Easy installation and seamless integration with platforms
  • Reduces burden on customer service teams
  • Helps improve customer satisfaction and boosts conversion rates
  • Excellent support from a responsive and helpful team

Common Concerns

  • No specific concerns were prominently mentioned in the reviews

Final Thoughts

Anagram receives high praise from merchants for its innovative AI capabilities, seamless integration, and substantial impact on customer satisfaction and service efficiency. While specific concerns were not noted in the reviews, the app's overall reception is highly positive, making it a recommended addition for businesses seeking to enhance their customer interaction and streamline operations.

Aquavis

Feb 19, 2025  on Shopify

Highly recommend Anagram, especially if you have a product that requires a little explanation. It's awesome for giving site visitors a tool where they can do research right on your site, in a way that you fully control. It's super easy to use on both the front and backend.

O'Brien Watersports

Jan 30, 2025  on Shopify

Adding Anagram to our store was one of the easiest decisions to make. The Anagram tool and team have helped streamline Customer experience, reduce our wait time for educated answers and allowed us to improve our website in more ways by finding data gaps to fill. I recommend Anagram to every online retailer!

Connelly Skis

Jan 29, 2025  on Shopify

Absolutely thrilled with Anagram. This tool has saved our team countless hours for customer reply's and adds an insanely easy customer interaction to instruct our customers about Connelly products. Can't say enough great things about the Anagram team as well. Anagram is amazing!!

Hyperlite Wake

Dec 03, 2024  on Shopify

Selling higher price point products online is never easy. Using the Anagram tool to assist our customer shopping experience is mind blowing good. The amount of questions that will no longer have to be emailed or called in to our CS team is exciting to think about. Can't say enough good things about the Anagram team as well. Super helpful and always ready to assist.

Fatsac Ballast

Nov 24, 2024  on Shopify

Absolutely love this tool! The team is amazing and implementation of the app was so smooth. Can't wait to see how much this helps our Customer Service team

HO Sports

Sep 12, 2024  on Shopify

Absolutely love this tool. The Anagram ai takes care of quick questions that allow our Digital and CX team more time to focus on big issues and web site improvement that we did not have the time for before. The team is incredibly helpful whenever you need them.

Dust Moto

Sep 04, 2024  on Shopify

A game changer. Provides usefulness well beyond it's core functionality. 10/10 would recommend.

VitaHuma Supplements

Aug 28, 2024  on Shopify

Super cool app. The questions that visitors ask helps you get insight into their thoughts, and it helps with conversion! Anagram team is awesome too.

GEOMETRY

Jul 31, 2024  on Shopify

We highly recommend Anagram. If you're looking to dramatically improve customer satisfaction, reduce the burden on your customer service team, and boost conversion, look no further. It's an easy install and the Anagram team is a pleasure to work with.

AVOS Therapy

Jul 23, 2024  on Shopify

Excellent tool to support customers needs. The team at Anagram has been incredibly helpful, from promptly answering any questions we have had to making sure we set up the backend well, constantly adding features and upgrading their own usefulness, we are very happy with our choice! So many businesses in this field lack vital customer support needs, I do not have that feeling whatsoever with Anagram. Highly recommend working with this team for superb hands on contributions to your endeavors, grateful 100%!

San Buena

Jul 15, 2024  on Shopify

The Anagram team and I have been fine tuning the AI that knows all about coffee and my products for a while now, their capabilities keep getting better and better.

Lattini

Jun 11, 2024  on Shopify

The AI tools and tech provided by Anagram seamlessly integrate into our Shopify website and allow us to better serve our customers. It's a great benefit to give us time and energy back to focus on other things while keeping our customer service levels and satisfaction high. The setup was painless and the customer experience has moved lightyears ahead. We highly recommend Anagram and have already referred the company to several companies that we work with. Keep up the great work!

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