Customer reviews: Amazon Importer by Infoshore

<h3>What Merchants Think</h3> <p>The "Amazon Importer by Infoshore" app receives a mixed reception from merchants. While some users find it easy to use and commend its time-saving features and seamless integration with Shopify, others express frustration over the app's limitations and customer support. Overall, its potential to improve business operations is acknowledged, but recurring issues in management and communication affect its performance.</p> <h3>Key Strengths</h3> <ul> <li>Ease of use in finding, importing, and managing products.</li> <li>Seamless integration with Shopify accounts.</li> <li>Time-efficiency in product uploading and management.</li> <li>Responsive and effective customer support in some instances.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with misleading product limit claims (e.g., false "unlimited" product imports).</li> <li>Poor customer support experience reported by some users.</li> <li>Technical issues such as slow import processes and non-functional code instructions.</li> <li>Limited manual update features, necessitating one-by-one updates.</li> </ul> <h3>Final Thoughts</h3> <p>While "Amazon Importer by Infoshore" has potential as a useful tool for Shopify merchants looking to streamline their product import process from Amazon, its effectiveness is hampered by management and support challenges. For those seeking robust features and good customer service, their experience may vary. Continuous improvement and clearer communication could enhance overall user satisfaction.</p>

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Reviews (73)

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What Merchants Think

The "Amazon Importer by Infoshore" app receives a mixed reception from merchants. While some users find it easy to use and commend its time-saving features and seamless integration with Shopify, others express frustration over the app's limitations and customer support. Overall, its potential to improve business operations is acknowledged, but recurring issues in management and communication affect its performance.

Key Strengths

Ease of use in finding, importing, and managing products.
Seamless integration with Shopify accounts.
Time-efficiency in product uploading and management.
Responsive and effective customer support in some instances.

Common Concerns

Issues with misleading product limit claims (e.g., false "unlimited" product imports).
Poor customer support experience reported by some users.
Technical issues such as slow import processes and non-functional code instructions.
Limited manual update features, necessitating one-by-one updates.

Final Thoughts

While "Amazon Importer by Infoshore" has potential as a useful tool for Shopify merchants looking to streamline their product import process from Amazon, its effectiveness is hampered by management and support challenges. For those seeking robust features and good customer service, their experience may vary. Continuous improvement and clearer communication could enhance overall user satisfaction.

Leather Jackets

Nov 21, 2024 on Shopify

They Guys Giving The Wrong Information and said unlimited products link by url but when i put 100 products the error is popup now about limit exceed so don't buy this app

Lady Ros

Nov 08, 2024 on Shopify

DO NOT RECOMMEND AT ALL I’ve been using this app for three days now and want to share my experience step by step. 1- This app is a total disappointment, mainly because the support is horrible, even terrible. I sent more than 7 emails in the past two days, each one detailing my issues extensively. The responses I received were almost mocking—brief, unhelpful answers that didn’t even address my actual questions. It’s impossible to get proper support or answers to your queries. 2- They claim on their profile and website that you can import unlimited products from Amazon.com to your site. However, this is false advertising. I purchased the Starter plan and found out there is a 500-product limit. 3- They give the impression that inventory and pricing updates are unlimited, but in reality, they only update 1,000 items. If you upload more than that, you’ll end up facing serious issues. 4- They state that manual updates are possible, but once you sign up, you realize that bulk manual updates are not available; you have to update products one by one. There’s a lot of incorrect and misleading information. Note: The structure and functionality of this app are actually great, but the management is terrible. It’s sad because there aren’t many apps like this on the Shopify app store, yet the developers have completely ruined it with poor management. Don’t download it; don’t waste your money on a monthly subscription.

Gothic Outlaws

Sep 26, 2024 on Shopify

Adding the code, to the liquid them, to fix the buy button, does not work. Nothing in my theme.liquid matches instructions. Nothing is clear on instructions. It imports products, but if someone buys to my store, how do they get there order if they dont purchace from amazon. Total joke of an app