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Customer reviews: Amazon Importer by Infoshore

Develop by InfoShore

Reviews (73)

Overall rating
3.7

What Merchants Think

The "Amazon Importer by Infoshore" app receives a mixed reception from merchants. While some users find it easy to use and commend its time-saving features and seamless integration with Shopify, others express frustration over the app's limitations and customer support. Overall, its potential to improve business operations is acknowledged, but recurring issues in management and communication affect its performance.

Key Strengths

  • Ease of use in finding, importing, and managing products.
  • Seamless integration with Shopify accounts.
  • Time-efficiency in product uploading and management.
  • Responsive and effective customer support in some instances.

Common Concerns

  • Issues with misleading product limit claims (e.g., false "unlimited" product imports).
  • Poor customer support experience reported by some users.
  • Technical issues such as slow import processes and non-functional code instructions.
  • Limited manual update features, necessitating one-by-one updates.

Final Thoughts

While "Amazon Importer by Infoshore" has potential as a useful tool for Shopify merchants looking to streamline their product import process from Amazon, its effectiveness is hampered by management and support challenges. For those seeking robust features and good customer service, their experience may vary. Continuous improvement and clearer communication could enhance overall user satisfaction.

Leather Jackets

Nov 21, 2024  on Shopify

They Guys Giving The Wrong Information and said unlimited products link by url but when i put 100 products the error is popup now about limit exceed so don't buy this app

Lady Ros

Nov 13, 2024  on Shopify

Re-evaluation: 14.11.2024 Hello, we felt the need to update our previous comment because they reached out to us and resolved the issues and misunderstandings that caused inconvenience. They fixed all the shortcomings in the app and quickly responded to every question we asked about its compatibility with our website. Therefore, we are now using this app. As we mentioned before, the app is well-thought-out, beautifully designed, and simple, making it an application we can recommend to anyone looking to upload products. We congratulate them and thank them once again for their excellent support. We hope they continue to improve the app and implement pricing policies based on different countries. We believe that this would attract even more users to the app. -------------------------------- DO NOT RECOMMEND AT ALL I’ve been using this app for three days now and want to share my experience step by step. 1- This app is a total disappointment, mainly because the support is horrible, even terrible. I sent more than 7 emails in the past two days, each one detailing my issues extensively. The responses I received were almost mocking—brief, unhelpful answers that didn’t even address my actual questions. It’s impossible to get proper support or answers to your queries. 2- They claim on their profile and website that you can import unlimited products from Amazon.com to your site. However, this is false advertising. I purchased the Starter plan and found out there is a 500-product limit. 3- They give the impression that inventory and pricing updates are unlimited, but in reality, they only update 1,000 items. If you upload more than that, you’ll end up facing serious issues. 4- They state that manual updates are possible, but once you sign up, you realize that bulk manual updates are not available; you have to update products one by one. There’s a lot of incorrect and misleading information. Note: The structure and functionality of this app are actually great, but the management is terrible. It’s sad because there aren’t many apps like this on the Shopify app store, yet the developers have completely ruined it with poor management. Don’t download it; don’t waste your money on a monthly subscription.

Lady Ros

Nov 08, 2024  on Shopify

DO NOT RECOMMEND AT ALL I’ve been using this app for three days now and want to share my experience step by step. 1- This app is a total disappointment, mainly because the support is horrible, even terrible. I sent more than 7 emails in the past two days, each one detailing my issues extensively. The responses I received were almost mocking—brief, unhelpful answers that didn’t even address my actual questions. It’s impossible to get proper support or answers to your queries. 2- They claim on their profile and website that you can import unlimited products from Amazon.com to your site. However, this is false advertising. I purchased the Starter plan and found out there is a 500-product limit. 3- They give the impression that inventory and pricing updates are unlimited, but in reality, they only update 1,000 items. If you upload more than that, you’ll end up facing serious issues. 4- They state that manual updates are possible, but once you sign up, you realize that bulk manual updates are not available; you have to update products one by one. There’s a lot of incorrect and misleading information. Note: The structure and functionality of this app are actually great, but the management is terrible. It’s sad because there aren’t many apps like this on the Shopify app store, yet the developers have completely ruined it with poor management. Don’t download it; don’t waste your money on a monthly subscription.

Gothic Outlaws

Sep 26, 2024  on Shopify

Adding the code, to the liquid them, to fix the buy button, does not work. Nothing in my theme.liquid matches instructions. Nothing is clear on instructions. It imports products, but if someone buys to my store, how do they get there order if they dont purchace from amazon. Total joke of an app

wandrin 122

Jul 08, 2024  on Shopify

I really appreciate the ease of use with this app! From finding, to importing to managing your products, they have everything covered. I required a bit of support this morning to add the "Buy Now" button, and customer support was fast and efficient and had it correctly added and functioning in under 10 minutes. Great way to start the day, working on Shopify with my Amazon Associate Connecter app!

Meditate Mate

Feb 22, 2024  on Shopify

I just installed the free version and reached out to support for some customization needs for my store. They were awesome in helping me with the Buy Button in a fast and professional way. Even on a free plan!! Going to upgrade.

ish digital store

Feb 03, 2024  on Shopify

The Amazon Associate Connector is an easy-to-use app that helps Entrepreneurs and Online Business Owners streamline the operations of their Shopify store. The app works seamlessly and integrates seamlessly with my Shopify account. This tool is integral to the success of my business!

Sticks-n-Stonez Show Store

Aug 25, 2023  on Shopify

On the surface the app seems easy to use until you paste in a URL from Amazon for it to import. I got faster service from dial up internet back in the 90's. The wheel would sit and turn for 10 minutes trying to import a t-shirt from Amazon. Worked on it for nearly 2 hours before sitting down to write this review while the wheel turned to show "progress". Thus far, not impressed. After another half hour of waiting I am giving up and uninstalling there must be an a better app.

Stress Kicker Store

Apr 29, 2022  on Shopify

I used this app to import products listed on amazon to my store. The support that I got was fantastic! I was having trouble with adding a buy on Amazon button to these imported products and they helped me add it in a reasonable amount of time. Very pleased!

Fempower Health

Feb 19, 2021  on Shopify

Before Shopify, I would spend so much time manually adding products to my website. Since most are from Amazon, I needed a way to quickly be able to add new products I recommend for women's health. I can't begin to express how much time this app has saved me! And if there are ever issues, I get such a fast response. Even if the fix takes a bit of time, I am always updated on status. I highly recommend!

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