Reviews: CS Amazon Sync

Customer reviews: CS Amazon Product Sync

Reviews (210)

Overall rating

4.3

5

74
4

4
3

3
2

5
1

10

What Merchants Think

Overall, "CS Amazon Sync" receives mixed reviews from merchants. Many users appreciate the app for its comprehensive functionality and the exceptional support provided by team members like Harvey and Keterson, which has made navigating the complexities of selling on Amazon more manageable. However, there are notable complaints about technical issues, setup difficulties, and customer support responsiveness, which has affected some users' experiences negatively.

Key Strengths

Excellent customer support, especially from Harvey and Keterson, praised for being helpful and patient.
Comprehensive feature set, allowing for rich data integration between Shopify and Amazon.
Seamless setup for some users, leading to efficient product setup and sales processes.
Functionality that helps optimize and manage Amazon listings and order syncing.

Common Concerns

Frequent technical issues and bugs, such as syncing problems with Amazon.
Lack of timely resolution for ongoing issues.
Setup process perceived as complex and cumbersome by some users.
Customer support is not always responsive or effective in addressing issues.

Final Thoughts

"CS Amazon Sync" provides valuable tools and features for merchants aiming to integrate their Shopify and Amazon stores. While the app's potential is recognized by many, technical issues and inconsistencies in customer support limit its overall effectiveness. Continued enhancements in reliability and service could significantly improve user satisfaction and make it an essential tool for e-commerce integration.

HELIOS OASIS

Aug 29, 2024 on Shopify

Got started selling and Keterson was awesome and help me with the set up.

LivingLifeToo

Aug 28, 2024 on Shopify

Great technical support even for a Newbie like myself. Very happy, thanks.

Wairua Beauty

Aug 24, 2024 on Shopify

Naivri

Aug 22, 2024 on Shopify

Great Support and loved the app, Never seen integration app like this.

Cape Coffee Beans

Aug 22, 2024 on Shopify

Simple, easy to use. Does everything we've needed so far. The dev is super responsive and helpful

Sakan Dubai

Aug 13, 2024 on Shopify

Microfibre World

Aug 07, 2024 on Shopify

Keterson is so so helpful! It's a bit of a process to get your head around the product uploads. So having his insights & understanding has been great! He is informative and always willing to talk overtime to complete the uploads and make sure that we are comfortable.

seeJesus

Aug 07, 2024 on Shopify

Harvey V. has been a huge help in thinking through how to set up this extension to meet my store's specific business needs. From brainstorming configuration ideas to sending screenshots to actually adjusting my settings himself, he's supported me well through this process. Thank you, Harvey, for your patience, diligence, and excellent work!

Creating Constellations

Aug 04, 2024 on Shopify

Very helpful support

BassiniBoutique.it

Aug 01, 2024 on Shopify

Ho istallato da poco questa app, che trovo molto intuitiva e molto facile da gestire. Grazie a Harvey sto imparando a gestirla e per ora sono molto contenta. Grazie per ottima assistenza!!!

CASSIEL CLO

Jul 31, 2024 on Shopify

Incredible help with setting up from start to finish. Very attentive, going above and beyond to get me intergraded. Keterson was amazing.

naturesturn.com

Jul 30, 2024 on Shopify

Helpful customer support.

Jouvio

Jul 28, 2024 on Shopify

Amazing support from Harvey :)

Nexellus

Jul 24, 2024 on Shopify

Very nice app and using it now for a long time, didn't got any problems, very easy way to export products to amazon and sell and the support team is also helpful.

Joily's

Jul 24, 2024 on Shopify

Great help desk. they solve the problem quick

LISS

Jul 23, 2024 on Shopify

All good and easy to work with!

Neofollics

Jul 21, 2024 on Shopify

Geweldig!

Schlafsinn

Jul 21, 2024 on Shopify

Very easy to setup. Great Support helped me with all of my Problems while setting it up.

Style-Junction

Jul 21, 2024 on Shopify

Mr. Harvey from Common Services was an absolute joy. He provided the best chat experience I've ever had. He was the most helpful person I've encountered.

Creations CrystalQuartz

Jul 20, 2024 on Shopify

L'application se distingue par une performance qui est à la fois excellente et remarquablement rapide, ce qui en fait un outil particulièrement efficace. De plus, elle est conçue de manière à être extrêmement facile à utiliser, ce qui permet aux utilisateurs de s'y familiariser sans aucune difficulté. En somme, c'est un travail exceptionnel qui rend l'expérience très agréable ! Je tiens à exprimer mes remerciements les plus sincères pour cette belle réalisation.