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Customer reviews: Alibaba & AliExpress Dropship

Develop by Shopify

AliDrop simplifies AliExpress dropshipping for Shopify merchants by automating product imports and order fulfillment. Reading reviews helps you evaluate if it fits your business needs.

Reviews (214)

Overall rating
4.5

What Merchants Think

"AliDrp:AliExpress Dropshipping" is widely appreciated for its user-friendly interface and seamless integration with platforms like Shopify, enabling merchants to easily import products and manage their dropshipping businesses. Many users commend the vast product selection and affordable pricing, making it an attractive option for both beginners and experienced drop shippers. The platform's detailed product reviews and responsive customer service are also frequently praised, contributing to a positive overall experience for merchants.

Key Strengths

  • User-friendly and easy to navigate interface
  • Seamless integration with Shopify
  • Vast selection of diverse products
  • Competitive and affordable pricing
  • Responsive and supportive customer service
  • Automation features for streamlined operations
  • Useful tools for import and store customization

Common Concerns

  • Variability in product quality and shipping times
  • Challenges with account management and app functionality
  • Reports of some products being out of stock post-import
  • Subscription plans required for full access
  • Occasional delays or confusion with customer support
  • Potential issues with setting up or canceling subscriptions

Final Thoughts

Overall, "AliDrp:AliExpress Dropshipping" is well-received by merchants for its ease of use, comprehensive product offerings, and supportive customer service. While there are some areas for improvement, particularly with product quality consistency and technical functionality, the platform remains a valuable tool for those looking to optimize their dropshipping ventures. Its accessibility and robust features make it a recommended choice for newcomers and seasoned entrepreneurs in the dropshipping community.

Dareen’s Kitchen Magic

Oct 24, 2025  on Shopify

Charged me USD114 without notification. When accessing the apps, it gone missing or become inaccessible. Request for the refund.

CRAZYBADMAN

Oct 21, 2025  on Shopify

tried to charge me after I cancelled. It charged me 4x more than the actual plan. Scam app.

PurrEmbassy | Pet & Home

Oct 19, 2025  on Shopify

It seems like a scam - I opened this through shopify and it redirected me through a page where they offer this for $1/month. And they are asking for credit card information - shopify never asks for your credit card details when add a new app.

Unique Nature Tees

Oct 02, 2025  on Shopify

IS only AliExpress not Alibaba or Temu

2Nique's Creation

Oct 01, 2025  on Shopify

Would like a refund, I was charged $109.00 not sure why, it doesn't say you would charged

Musi4International

Sep 05, 2025  on Shopify

I was looking for apps with POD and also Dropshipping. Since the beginning of August, I wrote several emails asking whether they offered musical products and which ones had warehouses in Europe or faster delivery mechanisms. However, the only reply I received was that I should install the app myself, search for the products, and check them one by one. So, I installed the app on August 14th. On that very same day, I verified that the product prices were the same—or even higher—than the prices these same merchants were selling directly to end customers in Europe. In other words, a producer was directly competing with the retailer. This is called unfair competition and should not be allowed on Shopify. I come from a family of entrepreneurs, going back to my great-grandfather. People who traded internationally. My father planned and built one of the country’s largest chemical industries, and he always had different prices for end consumers and retailers—sometimes as low as 1% of the retail price. Everyone benefited. He sold to retailers almost at cost price. For example, he could sell a product at €0.01/liter, and then retailers (all of them) would sell to end consumers at €5/liter. Everyone had their role. Each person did what they knew best. When someone wants to capture everything for themselves, besides being legally considered “unfair competition,” it is simply unethical. In my opinion, such an app should not be on a platform alongside other sellers. Shopify should evaluate what is best for the sellers, always aiming at the greater good, for society, for healthy balance. I also learned this from my mother. Once, I asked her why she never shopped at the same place (supermarket or elsewhere), and she answered: “To distribute the money among everyone.” That is the role, above all, of people who are truly rich—in spirit. Although I immediately uninstalled the app, I later saw in my bank statement that they still charged me. I also received an email with a “shady business offer,” giving me two options where they would not refund my money, but instead tried to push me into continuing business with them. I am not interested—neither now nor ever. People without honor do not deserve trust. I only lose €100 once. Perhaps this is the very reason why TEMU cannot establish itself in the market: lack of trust. My mistake was installing an app that claimed to represent the strongest Chinese companies. I believe they are as much retailers as I am on Shopify. Therefore, I also believe that their only goal is to profit from the app fees, not to actually do business. Interestingly, I have just read that the app was developed in Dubai. That would explain a lot…

LaziClip™

Aug 04, 2025  on Shopify

do not install this app. money will be taken without clarity about fee structures. do not trust that it is free or 1 dollar - this is a lie, they will take money from you!!!

4UCompany

Jul 31, 2025  on Shopify

facturation abusive c'est ilegale de voler les gens en tout impunité

My Store

Jul 17, 2025  on Shopify

do not install this app. money will be taken without clarity about fee structures. do not trust that it is free or 1 dollar - this is a lie, they will take money from you.

Badara Company

Jun 15, 2025  on Shopify

Not able to renew subscription due to your website causing issue with sales

TammiTuck

Jun 15, 2025  on Shopify

Competitive wholesale pricing enables Tammi Tuck to maintain solid profit margins. Occasional discounts or special offers add further value. Actually I just deleted this app after realizing I had no products and am being charged, the customer service was of no help asked for screenshots but still never offered a solution so we could do business I would like a refund because I got nothing. Nada. Zelch

INCORD

Mar 21, 2025  on Shopify

The worst experience in life. I have already off load the app in the free trail and but still take money from my acount. I am not able to do anything because the are not able to find my account only force you put the payment detail again them can continue.

Fizzr

Mar 15, 2025  on Shopify

Not Free, and it just redirects you to a "free trial" when it asks you your niche

Healthier With Us

Mar 14, 2025  on Shopify

Stealers! I was using the free version, and after that I start to use the Basic payed one. After 2 days I cancel it and somehow they continued to take money from my bank account. I emailed them to tell that I am not using them anymore and I try again to cancel them. They don't want to give me 2 free months now, they are not responding back to the email. There is more to say about this stealer company, but I will stop here. DO NOT USE IT !!

Manoribel

Mar 07, 2025  on Shopify

⚠️ Warning: Non-existent customer service and unauthorized charges after trial period cancellation! I installed this app for the free trial period and uninstalled it before the paid subscription was supposed to start. However, I recently noticed that they still charged me. I tried to contact customer support multiple times via email, but I never received a response. This is extremely disappointing and unacceptable. Be very careful before signing up for this app, and make sure to monitor your bank statements closely.

Ledkovo

Dec 07, 2024  on Shopify

Chce hned platbu, nelze nějak prozkoumat či kouknout jaké produkty nabízí.

Naando

Nov 30, 2024  on Shopify

It is not free! I can not check products if I do not subecribe to a plan immediately after I install the app! Very confusing!

NuAira

Nov 29, 2024  on Shopify

Charged a monthly fee even though app is uninstalled and has been for a while

My Store

Nov 29, 2024  on Shopify

Can't import products to my shopify store. Everytime it brings me to a different window I always have problems to re login. It says invalid account or account unregistered.

ROOM

Nov 24, 2024  on Shopify

Schlechte Erfahrung

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