Reviews: Alert Me! Restock Alerts

Customer reviews: Alert Me! Restock Alerts

Reviews (247)

Overall rating

4.3

5

9
4
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What Merchants Think

Merchants generally find "Alert Me! Restock Alerts" to be a valuable tool for managing customer notifications regarding out-of-stock products. The app is praised for its simplicity, ease of use, and positive impact on sales by recovering lost opportunities. However, there are concerns about customer service responsiveness, which can be a significant drawback for some users.

Key Strengths

Easy to set up and use, with intuitive functionality.
Effective in retaining customers by notifying them of restocked products.
Positive impact on sales and customer retention, especially during high demand or restock periods.
App support team generally helpful and quick to respond initially.
Availability of a free plan, which is appreciated by small business owners.

Common Concerns

Lack of responsiveness from customer support in some cases, especially after purchasing a plan.
Initial setup issues, such as theme integration and color customization problems, although these were sometimes resolved without direct support intervention.
Emails being mistakenly categorized as spam, causing notification delivery issues.
Suggestions for enhanced customization options, such as button design and font choices.

Final Thoughts

"Alert Me! Restock Alerts" is generally well-received by merchants for its core purpose of managing restock notifications effectively, thereby enhancing user experience and increasing sales. While the app delivers on its promises with simplicity and functionality, improved customer support and customization options could elevate the overall merchant experience.

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Oct 01, 2025 on Shopify

Having issues with the app, tried reaching out to support via the app and via the email on the app store page, and haven't heard anything back. I'd recommend looking elsewhere.

itsarabijoux

Mar 19, 2025 on Shopify

No news from customer service despite numerous reminders. No email confirming that our request has been processed, and above all, no response. We changed the theme, and I can't implement the app in this new theme. It's probably simple, but I can't find the solution. These people clearly don't need money. So, we'll get another app... Système said 25 days we get the app. It's not true. We change plan 25 days ago, but we used it 2 years Je laisse me avis initial. Car jusqu'à il y a 2 mois, j'en étais content Simple et efficace. Facile à mettre en place et une bonne aide de l'équipe si besoin. Perso j'ai fais appelle à eux, mais je n'avais pas les yeux en face des trous. La solution était très simple ... Top pour notre business car nous avons du mal à assurer des réassorts en flux tendu. Nous avons souvent des trous. C'est donc idéal dans notre cas. Cela nous fait gagner du temps - on récupère plus de clients potentiels - et l'expérience et plus agréable pour le client - Top Juste un bémol à priori: Le paramétrage des couleurs a un peu bugué au début. Cela ne prenait pas en compte mes choix. C'est rentré dans l'ordre car le hasard à bien fait les choses finalement. Je n'ai pas contacté le support pour leur soumettre le problème. C'est peut être moi qui ai mal compris un truc.

Yeppo & Soonsoo

Apr 08, 2024 on Shopify

I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app. But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer. I would stay away from this app. It works ok, but if you ever need any help from the customer team, you probably won't get an answer.