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Customer reviews: Alert Me! Restock Alerts

Develop by Shopify

Reviews (248)

Overall rating
4.3

What Merchants Think

Merchants generally find "Alert Me! Restock Alerts" to be a valuable tool for managing customer notifications regarding out-of-stock products. The app is praised for its simplicity, ease of use, and positive impact on sales by recovering lost opportunities. However, there are concerns about customer service responsiveness, which can be a significant drawback for some users.

Key Strengths

  • Easy to set up and use, with intuitive functionality.
  • Effective in retaining customers by notifying them of restocked products.
  • Positive impact on sales and customer retention, especially during high demand or restock periods.
  • App support team generally helpful and quick to respond initially.
  • Availability of a free plan, which is appreciated by small business owners.

Common Concerns

  • Lack of responsiveness from customer support in some cases, especially after purchasing a plan.
  • Initial setup issues, such as theme integration and color customization problems, although these were sometimes resolved without direct support intervention.
  • Emails being mistakenly categorized as spam, causing notification delivery issues.
  • Suggestions for enhanced customization options, such as button design and font choices.

Final Thoughts

"Alert Me! Restock Alerts" is generally well-received by merchants for its core purpose of managing restock notifications effectively, thereby enhancing user experience and increasing sales. While the app delivers on its promises with simplicity and functionality, improved customer support and customization options could elevate the overall merchant experience.

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Oct 01, 2025  on Shopify

Having issues with the app, tried reaching out to support via the app and via the email on the app store page, and haven't heard anything back. I'd recommend looking elsewhere.

itsarabijoux

Mar 19, 2025  on Shopify

No news from customer service despite numerous reminders. No email confirming that our request has been processed, and above all, no response. We changed the theme, and I can't implement the app in this new theme. It's probably simple, but I can't find the solution. These people clearly don't need money. So, we'll get another app... Système said 25 days we get the app. It's not true. We change plan 25 days ago, but we used it 2 years Je laisse me avis initial. Car jusqu'à il y a 2 mois, j'en étais content Simple et efficace. Facile à mettre en place et une bonne aide de l'équipe si besoin. Perso j'ai fais appelle à eux, mais je n'avais pas les yeux en face des trous. La solution était très simple ... Top pour notre business car nous avons du mal à assurer des réassorts en flux tendu. Nous avons souvent des trous. C'est donc idéal dans notre cas. Cela nous fait gagner du temps - on récupère plus de clients potentiels - et l'expérience et plus agréable pour le client - Top Juste un bémol à priori: Le paramétrage des couleurs a un peu bugué au début. Cela ne prenait pas en compte mes choix. C'est rentré dans l'ordre car le hasard à bien fait les choses finalement. Je n'ai pas contacté le support pour leur soumettre le problème. C'est peut être moi qui ai mal compris un truc.

PIRATE MIDI

Feb 16, 2025  on Shopify

It's basic, but works really really well. I just recently had to migrate the notification requests from a discontinued product to a new product that replaced it, and it was so easy! Love the fact that I didn't lose those customers :)

Graceful Gems by Taylor

Nov 12, 2024  on Shopify

Love this app for helping keep track of customers who want my jewelry that has gone out of stock. Set up was easy and support was fast. Can’t wait to see how much this cheap app earns me with the dashboard stats.

Rossi Boots

Jun 19, 2024  on Shopify

Great app! The team over at Dibble Development is very helpful, whenever I hit a speed bump or have questions, Kimberly is always so quick to respond and assist.

Yeppo & Soonsoo

Apr 08, 2024  on Shopify

I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app. But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer. I would stay away from this app. It works ok, but if you ever need any help from the customer team, you probably won't get an answer.

Laura Stappers Vintage

Jan 23, 2024  on Shopify

Works fine!! And great to have a free plan, appreciate that. Some feedback/tips/suggestions for the app: - it would be great if the buttons were customizable between round corners and square. - it would be great to have an option to change the fonts in the emails aswell as the other buttons so it can be more cohesive with the rest of the store

Caos Brand

Jan 19, 2024  on Shopify

Siempre me ha funcionado genial, pero ahora me llegan los correos a SPAM, les escribo y es complicadísimo contactar con ellos para solucionarlo. Necesito ayuda.

The Wasabi Company

Oct 20, 2023  on Shopify

Great support, easy to use and set up app and an initial confusion on whether or not the revenue is recorded was quickly cleared up - revenue IS recorded but with no currency indicator, and I misunderstood the original response. So 5 stars, great app and support, thanks Kimberly. Any further data on revenue is always welcome as it helps us track what is working and what isn't and I appreciate your comments

Health As It Ought to Be

Jun 19, 2023  on Shopify

Great little app! During Covid and even now we've had so many products that were out of stock and it was great to have a way to alert the customer when it was back!

Urban Oreganics

Nov 16, 2021  on Shopify

This app has been so helpful and has generated thousands of dollars for my shop over the years. It's very easy to use for me and my customers.

MYSTIQ

Sep 22, 2019  on Shopify

Simple to set up, simple to use. Have been using for a long time and never have to think about it - just set and forget.

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