No news from customer service despite numerous reminders. No email confirming that our request has been processed, and above all, no response. We changed the theme, and I can't implement the app in this new theme. It's probably simple, but I can't find the solution. These people clearly don't need money. So, we'll get another app... Système said 25 days we get the app. It's not true. We change plan 25 days ago, but we used it 2 years Je laisse me avis initial. Car jusqu'à il y a 2 mois, j'en étais content Simple et efficace. Facile à mettre en place et une bonne aide de l'équipe si besoin. Perso j'ai fais appelle à eux, mais je n'avais pas les yeux en face des trous. La solution était très simple ... Top pour notre business car nous avons du mal à assurer des réassorts en flux tendu. Nous avons souvent des trous. C'est donc idéal dans notre cas. Cela nous fait gagner du temps - on récupère plus de clients potentiels - et l'expérience et plus agréable pour le client - Top Juste un bémol à priori: Le paramétrage des couleurs a un peu bugué au début. Cela ne prenait pas en compte mes choix. C'est rentré dans l'ordre car le hasard à bien fait les choses finalement. Je n'ai pas contacté le support pour leur soumettre le problème. C'est peut être moi qui ai mal compris un truc.

It's basic, but works really really well. I just recently had to migrate the notification requests from a discontinued product to a new product that replaced it, and it was so easy! Love the fact that I didn't lose those customers :)

Love this app for helping keep track of customers who want my jewelry that has gone out of stock. Set up was easy and support was fast. Can’t wait to see how much this cheap app earns me with the dashboard stats.

Great app! The team over at Dibble Development is very helpful, whenever I hit a speed bump or have questions, Kimberly is always so quick to respond and assist.

I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app. But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer. I would stay away from this app. It works ok, but if you ever need any help from the customer team, you probably won't get an answer.

Works fine!! And great to have a free plan, appreciate that. Some feedback/tips/suggestions for the app: - it would be great if the buttons were customizable between round corners and square. - it would be great to have an option to change the fonts in the emails aswell as the other buttons so it can be more cohesive with the rest of the store

Siempre me ha funcionado genial, pero ahora me llegan los correos a SPAM, les escribo y es complicadísimo contactar con ellos para solucionarlo. Necesito ayuda.

Great support, easy to use and set up app and an initial confusion on whether or not the revenue is recorded was quickly cleared up - revenue IS recorded but with no currency indicator, and I misunderstood the original response. So 5 stars, great app and support, thanks Kimberly. Any further data on revenue is always welcome as it helps us track what is working and what isn't and I appreciate your comments

This app has been so helpful and has generated thousands of dollars for my shop over the years. It's very easy to use for me and my customers.

Simple to set up, simple to use. Have been using for a long time and never have to think about it - just set and forget.