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Customer reviews: AiT: Loyalty Program & Email

Develop by AiTrillion
<h3>What Merchants Think</h3> <p>Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.</p> <h3>Key Strengths</h3> <ul> <li>Easy integration with Shopify and user-friendly interface.</li> <li>Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.</li> <li>Outstanding customer service and support, with particular appreciation for the support team.</li> <li>Effective in increasing customer engagement and repeat business.</li> <li>Cost-effective, with many users finding it replaces multiple other apps.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing changes and perceived hidden costs have been a point of contention for some users.</li> <li>Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.</li> <li>Some confusion regarding free versus paid features of the app.</li> </ul> <h3>Final Thoughts</h3> <p>"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.</p>

Reviews (514)

Overall rating
4.7

What Merchants Think

Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.

Key Strengths

  • Easy integration with Shopify and user-friendly interface.
  • Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.
  • Outstanding customer service and support, with particular appreciation for the support team.
  • Effective in increasing customer engagement and repeat business.
  • Cost-effective, with many users finding it replaces multiple other apps.

Common Concerns

  • Pricing changes and perceived hidden costs have been a point of contention for some users.
  • Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.
  • Some confusion regarding free versus paid features of the app.

Final Thoughts

"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.

Clicknpick

Jun 13, 2024  on Shopify

AiTrillion has been a fantastic addition to our store at Clicknpick.online. We're truly impressed by the way it tracks customer data, enabling us to enhance our email automations and drive successful sales. Since implementing AiTrillion, we've seen a notable boost in our conversion rate. The support we received for integration and setup was not only quick but also highly effective, ensuring a seamless experience. Highly recommended.

Frip chic des petits

Jun 04, 2024  on Shopify

Très satisfaite de cette Application ! Complète, elle répond à mes besoins! Excellent soutien, très réactif et rapide ! Je recommande vivement !!!

Green Grocery Club

Jun 03, 2024  on Shopify

Reena's technical support was amazing and friendly. great features on the program and reliable service. I should add that Reena and her colleagues configured the app and explained their solutions thoroughly. I plan to hire them outside of the app in the future.

Go For Gold PH

May 28, 2024  on Shopify

This plugin has exceeded my expectations, and I look forward to continuing to use it as my store grows.

Mattress Xperts

May 28, 2024  on Shopify

As a small business owner, I know how important it is to not only find new customers but also retain them. That's where AI Trillion comes in. Their suite of customer service products seamlessly integrates with Shopify, making it easy to establish and meet retention goals. But what really sets AI Trillion apart is their incredible customer service. Reena has been incredibly attentive and helpful in setting up workflows and offering support. She even took the time to schedule zoom calls to ensure that we were using the system to its full potential. It's rare to find such personalized attention in today's business world. Thanks to AI Trillion, we've seen a significant improvement in our customer retention rates. I highly recommend this service to any small business looking to take their customer service to the next level.

Boen

May 28, 2024  on Shopify

Wow. I tried several loyalty programms, also the big ones but I wanted one in my own language. AiT just did that. Although it looks very complicated you just need to spend some time on it. We are nowadays used to be in a hurry and quick that you want to move on but remember the best things in life take time... So easy now to set up and change all text in your own words!! this is wat personalation means and Reena helped me in every step. The customer service is unbelievable!!! nice helpfull people still exsists!!!

SesseBen LLC

May 28, 2024  on Shopify

Reena has great explaining the tools and everything we need to make the best out of this app. I'm happy

Warehouse2020

May 21, 2024  on Shopify

We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully. I recently setup the Affiliate Module and was having trouble setting it up. Their customer service is excellent. They are always quick to respond and follow up afterwards. Definitely worth the money

VANITY LIVING

May 02, 2024  on Shopify

I would recommend this tool to all e-commerce stores as I am getting good sales from this tool by using various features. Their customer support is also very good and they respond promptly. Now waiting for their WhatsApp automation features!

rebel delight

Apr 19, 2024  on Shopify

I just got off a call with Reena, who offered to assist me in setting up the membership feature. Even though I haven't used it yet, I have a really good feeling about AiT: Loyalty, Review, Email+ and I'm happy to pay the (quite low, considering tons of features) price for their subscription. So far, I'm more than confident that by selecting this plugin, every shop would benefit immensely from the huge suite of tools they offer. And you are very likely to receive top-notch support with short response times. Give it a try, I bet you won't be disappointed!

Lash Gang Official

Mar 25, 2024  on Shopify

Amazing support! Thanks so much Reena for answering all of my questions and helping me integrate my Shopify store!

Mussa

Mar 19, 2024  on Shopify

We have a membership based community and having AiTrillion connected with Shopify let us have different visibility and exclusive offers and pages to our members. We love it!

Thai Wacoal Public Company Limited

Jan 31, 2024  on Shopify

Wacoal Thailand just started using AiT app on-line store, AiTrillion has so many features and such deep functionality, Lots of other great features and good support, This app really helped our organization keep track of our member data and handle transactions easily.

Face Club

Jan 12, 2024  on Shopify

AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!

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