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Customer reviews: AiT: Loyalty Program & Email

Develop by AiTrillion
<h3>What Merchants Think</h3> <p>Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.</p> <h3>Key Strengths</h3> <ul> <li>Easy integration with Shopify and user-friendly interface.</li> <li>Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.</li> <li>Outstanding customer service and support, with particular appreciation for the support team.</li> <li>Effective in increasing customer engagement and repeat business.</li> <li>Cost-effective, with many users finding it replaces multiple other apps.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing changes and perceived hidden costs have been a point of contention for some users.</li> <li>Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.</li> <li>Some confusion regarding free versus paid features of the app.</li> </ul> <h3>Final Thoughts</h3> <p>"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.</p>

Reviews (514)

Overall rating
4.7

What Merchants Think

Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.

Key Strengths

  • Easy integration with Shopify and user-friendly interface.
  • Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.
  • Outstanding customer service and support, with particular appreciation for the support team.
  • Effective in increasing customer engagement and repeat business.
  • Cost-effective, with many users finding it replaces multiple other apps.

Common Concerns

  • Pricing changes and perceived hidden costs have been a point of contention for some users.
  • Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.
  • Some confusion regarding free versus paid features of the app.

Final Thoughts

"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.

EG-Cosmetics.co.uk

Oct 06, 2024  on Shopify

I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone. Service so far has been brilliant. Thank you

PlanToys USA

Sep 30, 2024  on Shopify

find all you need at AiT: Loyalty program & Emails. Ankit really fast supporter.

Prize Pop

Sep 30, 2024  on Shopify

I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service.

OCEANSMALLS

Sep 29, 2024  on Shopify

After a very bad experience with another developer, I turned to the AIT team. In a very short time, they revamped and turned our website from a dull and stagnant site into a vibrant, entertaining, and easy to navigate shop. As an online store owner, for years we have struggled to keep track of all the costly and multiple applications we needed to effectively and efficiently run our marketing promotions. Then I met Rhitik and he and his team at AITrillion have completely transformed our marketing strategy and experience through their unified modular suites of applications that deliver exceptional results. Customer support is excellent and my experience with the members of the AIT team has been both enjoyable and professional. I highly recommend AIT. Simon W USA

Glucloud

Sep 15, 2024  on Shopify

Buena atención al cliente y buena aplicacion

KaraMarie

Sep 15, 2024  on Shopify

The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.

Barry Buy

Sep 10, 2024  on Shopify

Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.

SuperSkyf

Sep 09, 2024  on Shopify

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

Ecovedawellness

Aug 30, 2024  on Shopify

I’ve been using AiTrillion for a while now, and I must say, their service and apps have exceeded my expectations. As a business owner, I’m always on the lookout for tools that are both powerful and easy to use, and AiTrillion delivers on both fronts. The platform integrates seamlessly with my Shopify store, making it incredibly easy to manage various aspects of my business from one place. The apps within AiTrillion are intuitive and user-friendly, even for someone who isn’t very tech-savvy. I was able to set up email marketing, loyalty programs, and pop-ups with minimal effort, and the results have been fantastic. What really stands out is the level of customer service. The team at AiTrillion is approachable, responsive, and always ready to help. Whenever I’ve had a question or needed support, they’ve provided clear and timely assistance. Overall, AiTrillion has made managing my eCommerce business so much easier and more efficient. I highly recommend it to anyone looking to enhance their store with reliable, easy-to-use apps backed by excellent customer service.

RaveBeetle

Aug 28, 2024  on Shopify

I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!

The Ludus

Aug 22, 2024  on Shopify

The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!

Moniq Stevens Fashion

Aug 21, 2024  on Shopify

I had no clue what I was signing up for when I added this app to my online store. Email marketing was what I was looking for but needed major help as I had no clue what to do after uninstalling two previous apps. Fireworks went off when I saw all of the features available with AiTrillion. For a brief moment I was overwhelmed. If I could not figure out the previous app, what in the world am I going to do with all of this. And then a little birdie popped in my email and said they can set it all up for me, AND DID! Followed with a zoom call to explain to me what I had available for my new store with more assistance to offer. I am ecstatic about this gem in the app store and what it is about to do for my business. I would definitely suggest them with their outstanding customer service.

Condompop

Jul 18, 2024  on Shopify

The team gave very good advice.

RiOT Comedy

Jul 14, 2024  on Shopify

Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!

Eat Water

Jul 09, 2024  on Shopify

Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.

Sparkled Leopard Boutique

Jul 09, 2024  on Shopify

Very Happy so far! recommended!

Sense Serenity

Jun 27, 2024  on Shopify

HaveIn

Jun 24, 2024  on Shopify

Wonderful app. Makes marketing easy with multiple modules working together at a same time.

Fly Jewels

Jun 20, 2024  on Shopify

Super kwaliteit, voldoet meer aan de eisen dan verwacht!

LumiEternal

Jun 19, 2024  on Shopify

per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle. for the support and for the function for this app there is 5 stars! thanks to Reena specially!

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