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Customer reviews: AiTrillion All in one 11+ Apps

Develop by AiTrillion

Reviews (241)

Overall rating
4.8

What Merchants Think

Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.

Key Strengths

  • Easy integration with Shopify and user-friendly interface.
  • Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.
  • Outstanding customer service and support, with particular appreciation for the support team.
  • Effective in increasing customer engagement and repeat business.
  • Cost-effective, with many users finding it replaces multiple other apps.

Common Concerns

  • Pricing changes and perceived hidden costs have been a point of contention for some users.
  • Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.
  • Some confusion regarding free versus paid features of the app.

Final Thoughts

"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.

Lazygirl Approved

Dec 25, 2024  on Shopify

They have everything you need to run a successful store. Their review and rewards features are fantastic, and have helped me get more sales. Every time I have a question, they are very quick to respond, and will set things up for me in minutes. I save so much time and money with their apps, I can't recommend them highly enough! I have tried using other apps and they don't compare. I definitely recommend using AI Trillion, it will improve your store and help your sanity!

YiEon

Dec 12, 2024  on Shopify

Great experience!! I will recommend all my friends in the business, i would like to express the deepest thank for specialist Reena, who really saved my life in solving my tons of problems!!!!

Zealution

Dec 09, 2024  on Shopify

Honestly half of the 1-star reviews are just complaining. Never recieved hidden charges, Im using their free plan as I scale, and their features are amazing for 45/month. Saved me about 4 apps all in this one software. very good

Mingl

Dec 09, 2024  on Shopify

I found it incredibly easy to set up and use. Its comprehensive tools feel like they were made to simplify my work, and I love how seamlessly everything integrates. I’m replacing my current email marketing platform with it and plan to use several modules to streamline my business. It’s exactly what I needed in one place!

Helena

Nov 17, 2024  on Shopify

Very good customer service. they helped me set everything up and customize it to my store.

Wanmai Wok

Nov 11, 2024  on Shopify

Loyalty club is very easy to setup, very useful. Driving a good amount of traffic, sales, boosting conversions. Support is here whenever you need them, helping with setting up, problem solving, knoweladge transfering. 5/5 from me! Keep up a good work!

Utoppa

Nov 05, 2024  on Shopify

AiTrillion has truly transformed our Shopify store's marketing and customer engagement! The app is incredibly user-friendly and integrates seamlessly with our store. We love how it consolidates all essential marketing tools, from email campaigns to loyalty programs, into one platform. The customer segmentation and analytics features have provided us with valuable insights, allowing us to tailor our marketing strategies effectively. The customer support is top-notch, always responsive and ready to help with any queries. AiTrillion has made managing our marketing efforts so much easier and more efficient. Highly recommend this app to any Shopify store looking to boost their marketing efforts and increase customer retention!

Adlib Clothing

Oct 15, 2024  on Shopify

We just finished installing AiTrillion on our Shopify store. The loyalty program was very easy to set up -- the interface is intuitive and the support team was incredibly helpful when I hit a few stumbling blocks. AiTrillion helped me build a great landing page too! We have used another email marketing service for years and were nervous to switch everything to AiTrillion, but we decided to give it a shot. It was easy to export our contacts, and the email builder was intuitive and would be familiar to anyone who has used an email marketing builder before. Our first campaign went off without a hitch, and we are thrilled to have everything in one place. We are looking forward to using AiTrillion's analytics as we go forward, and we are really excited to start building our workflows to engage our loyalty customers. Our experience has been 10/10 so far, and we are grateful for the friendly, timely, expert customer support provided by Hritik, Ankit and Reena. A top notch team!

PlanToys USA

Oct 07, 2024  on Shopify

find all you need at AiT: Loyalty program & Emails. Reena and Ankit really fast supporter.

EG-Cosmetics.co.uk

Oct 06, 2024  on Shopify

I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone. Service so far has been brilliant. Thank you

PlanToys USA

Sep 30, 2024  on Shopify

find all you need at AiT: Loyalty program & Emails. Ankit really fast supporter.

Prize Pop

Sep 30, 2024  on Shopify

I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service.

OCEANSMALLS

Sep 29, 2024  on Shopify

After a very bad experience with another developer, I turned to the AIT team. In a very short time, they revamped and turned our website from a dull and stagnant site into a vibrant, entertaining, and easy to navigate shop. As an online store owner, for years we have struggled to keep track of all the costly and multiple applications we needed to effectively and efficiently run our marketing promotions. Then I met Rhitik and he and his team at AITrillion have completely transformed our marketing strategy and experience through their unified modular suites of applications that deliver exceptional results. Customer support is excellent and my experience with the members of the AIT team has been both enjoyable and professional. I highly recommend AIT. Simon W USA

Glucloud

Sep 15, 2024  on Shopify

Buena atención al cliente y buena aplicacion

KaraMarie

Sep 15, 2024  on Shopify

The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.

Barry Buy

Sep 10, 2024  on Shopify

Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.

SuperSkyf

Sep 09, 2024  on Shopify

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

Ecovedawellness

Aug 30, 2024  on Shopify

I’ve been using AiTrillion for a while now, and I must say, their service and apps have exceeded my expectations. As a business owner, I’m always on the lookout for tools that are both powerful and easy to use, and AiTrillion delivers on both fronts. The platform integrates seamlessly with my Shopify store, making it incredibly easy to manage various aspects of my business from one place. The apps within AiTrillion are intuitive and user-friendly, even for someone who isn’t very tech-savvy. I was able to set up email marketing, loyalty programs, and pop-ups with minimal effort, and the results have been fantastic. What really stands out is the level of customer service. The team at AiTrillion is approachable, responsive, and always ready to help. Whenever I’ve had a question or needed support, they’ve provided clear and timely assistance. Overall, AiTrillion has made managing my eCommerce business so much easier and more efficient. I highly recommend it to anyone looking to enhance their store with reliable, easy-to-use apps backed by excellent customer service.

RaveBeetle

Aug 28, 2024  on Shopify

I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!

The Ludus

Aug 22, 2024  on Shopify

The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!

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