Reviews: Vocify ‑ AI Voice Assistant

Customer reviews: Vocify ‑ AI Voice Assistant

Reviews (14)

Overall rating

4.7

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What Merchants Think

The "Vocify ‑ AI Voice Assistant" app is generally well-received by merchants. Many express initial skepticism that turns into satisfaction upon using the app. Merchants appreciate its ability to seamlessly integrate into their stores and handle customer questions effectively, helping to improve engagement and even sales.

Key Strengths

Smooth setup process with AI-guided installation
Efficiently answers customer FAQs without merchant intervention
Natural language processing, including English/Spanish switching
Free usage and helpful analytics panel to improve store offerings
Easy to navigate and quick to implement

Common Concerns

Initial setup can take some time (up to 15-20 minutes)
Potential issues with integrating Elevenlabs features
Lack of customer service support reported by some users

Final Thoughts

Overall, "Vocify ‑ AI Voice Assistant" is praised for its practicality and ease of use in enhancing customer interaction on merchant stores. It offers valuable tools and insights at no cost, making it a worthy addition for those seeking to improve customer service. Despite minor setup challenges and customer support concerns, the app is considered a reliable and effective tool for many merchants.

Barbara's Online Shopping

Jul 02, 2025 on Shopify

Tried it during checkout. The voice reply helped answer doubts and reduced drop-offs. Nice little tool.

Home Office Gadgets

Jun 30, 2025 on Shopify

It answers "Do you take PayPal?" and "When will this ship?" without me jumping in. Elevenlabs part might be tricky.

Cafeblend

Jun 22, 2025 on Shopify

They keep adding value without making things complicated. Really well done.

ClassicBoho

Jun 16, 2025 on Shopify

Was skeptical about how natural it would sound, but the English/Spanish switch is smooth and customers notice—in a good way.

Dsflair

May 22, 2025 on Shopify

I was skeptical at first, but the step-by-step prompts got me through the install without headaches. Copied the API key, hit save, and suddenly my store had a voice answering FAQs. The stats panel shows what shoppers ask, which is actually useful for tweaking product pages. It’s free, so even if you’re just curious, give it a spin—you can always remove it, but I doubt you will.

SlothBedding

May 13, 2025 on Shopify

The app’s own AI walked me through the setup. It wasn’t instant (maybe 15‑20 minutes), but once I hit save the voice agent showed up on my storefront and started answering questions. If you’ve got a little patience, give it a shot.

ShapewearUSA.com

May 06, 2025 on Shopify

They have built-in AI helps you setup the app, it takes time but once we have done that, the voice AI agent is live in our store. The app is completely free, it also has dashboards. Worth to try.

Shapengo

Apr 14, 2025 on Shopify

Didn’t expect much, but Vocify ended up being super helpful. It answers customer questions, sounds natural, and took me less than 10 minutes to set up. Saved me tons of time already — and it’s free. Definitely worth trying.

The Royal Portraits

Apr 10, 2025 on Shopify

I came across Vocify by chance and honestly didn’t expect much. But it exceed my expectations. Setting it up was super straightforward, and I had the voice agent live on my store in under 10 minutes. It greets my customers, answers product questions, and even helps guide them to the right items. Also, it’s 100% free. I’ve tried a lot of Shopify apps and most of them overpromise, but this one actually delivers. I’m already seeing better engagement and a small lift in sales. Definitely keeping this one.