AI Support & Sales Agent adds a chat widget to your storefront that handles shopper questions automatically. Before a purchase, it answers product and policy questions using your real catalogue and uploaded content no invented details. It suggests matching products with links directly to your pages. After a purchase, shoppers enter their order number and email to get live status. Address changes and cancellations follow rules you set in your admin.

• Answer shopper questions using your real policies and catalog
• Recommend products from your inventory with links to product pages.
• Let shoppers track orders and request changes without emailing you.
• Control tone, discount rules, and handoff settings from your admin.
• Log unresolved requests so your team can follow up without missing.