Weline adds a configurable storefront assistant that answers product and policy questions in each shopper's language using live store context. It can recommend and compare products, support chat add-to-cart, and hand conversations to human agents with history intact. Merchants control 21 storefront languages, localized quick actions, multiple AI providers, widget appearance, SLAs, chat history, exports, analytics, product insights, and approval-first order self-service from Shopify admin.

• Answer product and policy questions in 21 shopper languages
• Recommend, compare, and add products to cart from chat
• Hand off to agents with conversation history, notes, and SLAs
• Choose AI providers and models without exposing API keys
• Track chat funnels, product interest, usage, and exports