Overall, merchants find the "NA Age Verification" app to be a functional and efficient solution for age verification needs. Many appreciate its ease of use and seamless integration with their websites. However, there are significant concerns about technical issues affecting store functionality and compatibility with certain browsers and devices.
Key Strengths
Easy to use and configure with intuitive setup.
Seamless integration with websites, especially appreciated by stores needing compliance with strict age verification requirements.
Responsive and helpful customer support team.
Effective in fulfilling payment processor requirements.
Common Concerns
Some users reported technical issues that disrupted store functionality, including checkout disablement.
Compatibility issues with eComposer page builder and some modern web browsers like Firefox and Apple devices.
Limited customization options for appearance, particularly concerning button size and color settings.
Complaints about inadequate developer response to reported issues.
Final Thoughts
The "NA Age Verification" app is mostly well-received for its straightforward functionality and ease-of-use, meeting essential age verification requirements for many businesses. Despite its benefits, merchants have voiced serious concerns regarding technical glitches that necessitate caution and potentially prompt reconsideration for long-term use.
Snus Source
Apr 03, 2024
on
Shopify
DO NOT INSTALL THIS GARBAGE. IT WILL BREAK YOUR STORE.
This app adds code to CART.JSON that will disable your checkout button, possibly costing you thousands in lost sales as it did for us. Even uninstalling the app did not reverse the damage. I had to go to a backup and restore the code from before its installation.
The app also interferes with eComposer page builder and the theme editor. The popup will appear in your editor window and cannot be dismissed or buttons clicked. The only way to edit a page is to turn off the age check popup.
Garbage. Don't install. Pay for a quality app.
Flavour Crafters Inc.
Mar 20, 2024
on
Shopify
Does not work for customers that are using apple devices, and recently has stopped working for customers using desktop with firefox. It used to meet our needs but now is costing us sales and customer frustration.
We brought this issue up to the developers but no actions were taken.
We will be replacing it with another app as the quality of this app is no longer what it used to be.