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Customer reviews: NA Age Verification

Develop by Northern Apps

Reviews (139)

Overall rating
4.8

What Merchants Think

Overall, merchants find the "NA Age Verification" app to be a functional and efficient solution for age verification needs. Many appreciate its ease of use and seamless integration with their websites. However, there are significant concerns about technical issues affecting store functionality and compatibility with certain browsers and devices.

Key Strengths

  • Easy to use and configure with intuitive setup.
  • Seamless integration with websites, especially appreciated by stores needing compliance with strict age verification requirements.
  • Responsive and helpful customer support team.
  • Effective in fulfilling payment processor requirements.

Common Concerns

  • Some users reported technical issues that disrupted store functionality, including checkout disablement.
  • Compatibility issues with eComposer page builder and some modern web browsers like Firefox and Apple devices.
  • Limited customization options for appearance, particularly concerning button size and color settings.
  • Complaints about inadequate developer response to reported issues.

Final Thoughts

The "NA Age Verification" app is mostly well-received for its straightforward functionality and ease-of-use, meeting essential age verification requirements for many businesses. Despite its benefits, merchants have voiced serious concerns regarding technical glitches that necessitate caution and potentially prompt reconsideration for long-term use.

ACCA

Jan 06, 2025  on Shopify

Chris & his team at NA are amazing. they went above and beyond to ensure that their app was seamlessly integrated in our website. Highly recommend!

Valhalla Hemp Co

Nov 18, 2024  on Shopify

Very easy to use and apply to my store! It was a requirement by my payment processor and this handled what I needed with zero issues whatsoever!

Varsd Heri

Oct 13, 2024  on Shopify

There is no way to change the size of buttons. They appear to be to compact to text. There is a "Boarder Width" option but it appears to do nothing. There is also no way to change the warning text from dark red.

Love Being Wild

Apr 24, 2024  on Shopify

Great app and works as described. Had an easy time setting it up and managing it was a breeze. Recommend for anyone looking for an age verification app that is both easy to use and sufficient.

Consequence's Official Web Shop

Apr 03, 2024  on Shopify

Great app, look no further. The entrance options are easy and has lots of other features a store owner needs. I would recommend everyone use this. We have for the past 5 years without any issues. Thanks Norther Apps for building a smooth app!

Snus Source

Apr 03, 2024  on Shopify

DO NOT INSTALL THIS GARBAGE. IT WILL BREAK YOUR STORE. This app adds code to CART.JSON that will disable your checkout button, possibly costing you thousands in lost sales as it did for us. Even uninstalling the app did not reverse the damage. I had to go to a backup and restore the code from before its installation. The app also interferes with eComposer page builder and the theme editor. The popup will appear in your editor window and cannot be dismissed or buttons clicked. The only way to edit a page is to turn off the age check popup. Garbage. Don't install. Pay for a quality app.

Flavour Crafters Inc.

Mar 20, 2024  on Shopify

Does not work for customers that are using apple devices, and recently has stopped working for customers using desktop with firefox. It used to meet our needs but now is costing us sales and customer frustration. We brought this issue up to the developers but no actions were taken. We will be replacing it with another app as the quality of this app is no longer what it used to be.

Tree Spirit Wellness

Jan 30, 2024  on Shopify

I used it to verify other info for my B2B as I was getting many consumer applications. Setting up this pop up feature was just what I needed for my store!

spicytofu

Jan 26, 2024  on Shopify

app exceeds our expectations exactly what our small business needed will upgrade our plan in the future thank you

Volatil Vin

Dec 13, 2023  on Shopify

Works smoothly (also with strict Danish regulations), and got great help from the developer team with adjusting minor things for it to look great on my site.

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