Super easy to navigate and when I needed help with something Tanie responded to my message within 2 minutes. She was very helpful and lovely to deal with

Mina is great!

Mina was great --- very helpful!

Very supportive and always open to recommendations. Communication was smooth, and they genuinely listen and care about providing the best experience. Highly recommend!

Tanie provided outstanding support and made the entire UpPromote affiliate setup process smooth and easy. She was patient, knowledgeable, and very clear with her instructions — especially when helping me locate brand settings and update my logo correctly. What I appreciated most was how responsive and genuinely helpful she was. She didn’t rush me and made sure everything was working the way it should. This level of customer service really makes a difference. Highly recommend UpPromote, and especially Tanie, if you want excellent support behind the platform.

Nice App! We are thrilled to start our Affiliate program with UpPromote. Additionally, the support (in our case, Mina) is very good and helps us resolve problems quickly.

It is a good app to run your Shopify Affiliate program with. And customer support (Barney) is fantastic to work with.

Support is great, Tanie answered a lot of questions or referred to the dev team if she was unable to answer for me.

Tanie was great at helping to get it all set up properly.

Good and fast support, solid problem solving.

Wonderful support, Lina was super helpful and quick!

The Customer Service and Chat option is Fantastic. I installed this all by myself and it has definitely paid off! You can do it!

support is so good

We’ve had a great experience using UpPromote for our affiliate program. The platform is user-friendly, quick to set up, and makes it easy to manage affiliates and track performance in one place. The features are practical and well thought out, especially for growing brands. Support has been prompt and supportive, even on a Sunday, which makes the experience even better. Definitely a tool we’re happy to continue using. :)

Tommy was amazing! 10/10 service and extremely quick response times. Went above and beyond to help me set up the Affiliate Sign Up form and connecting me with the dev team to help out.

I worked with Tanie she is so fast and she has great customer service and they are open on Christmas.

Mina Was nice and helpful Thanks for your support

UpPromote has been a really helpful app for managing affiliate marketing smoothly. The dashboard is clean, easy to understand, and setting up affiliate links and commission structures didn’t take much time at all. It integrates well with Shopify and does exactly what it promises. What really stood out for me was the customer support. I had a few doubts while setting things up, and Tanie from the support team was extremely helpful, patient, and quick to respond. She explained everything clearly and made sure my issue was fully resolved, which made the whole experience stress-free. Overall, UpPromote is a solid choice if you’re looking to build an affiliate program, and the support team truly adds value. Highly recommended for store owners who want reliability and good assistance when needed.