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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp (powered by UpPromote) helps merchants create and manage affiliate programs to boost sales. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your Shopify store.

Reviews (3,075)

Overall rating
4.9

TypingTrail

Jul 15, 2025  on Shopify

Nothing is better than this app and all these reviews and 4.9 rating is the proof!

Costa Pickleball

Jul 15, 2025  on Shopify

Mina was fantastic in helping me navigate the UpPromote setup. Thank you for the wonderful support.

The Butterfly Swaddle

Jul 15, 2025  on Shopify

Mina provided excellent support when an affiliate made a mistake in form completion.

Restoration and Renovation

Jul 15, 2025  on Shopify

I wanted to remove the UpPromote branding from my affiliate signup form, so I reached out to their support — and honestly, the experience was great. Hannah helped me out right away, was super friendly, and handled everything quickly. She also gave me a tip on how to add extra fields to the form to better qualify affiliates, which was really useful. Everything was smooth, and she even double-checked it after I made the changes. It’s rare to find such helpful and patient support. Thanks, Hannah — really appreciate it!

Gravity Mat

Jul 14, 2025  on Shopify

Fantastic customer support and great UI/UX to customize and navigate

MIKUNA

Jul 12, 2025  on Shopify

Great

savia.at

Jul 12, 2025  on Shopify

Just wow! Quick Response, quick solutions! Can recommend UpPromote to every shop owners, who want to start an Affiliate program. Thank you for your support!

NUE Professional

Jul 12, 2025  on Shopify

Working with UpPromote has been a game changer for managing our affiliate program. The platform is straightforward, flexible, and packed with the features we actually need like lifetime tracking, customized discount codes, and real-time performance dashboards. Tommy has been incredibly responsive and supportive from the start. Every time we had a technical question or needed a feature customized to fit our B2B structure, they delivered quickly and professionally. Much thanks

BJ BEAUTY

Jul 12, 2025  on Shopify

THE BEST

Not Just Salt

Jul 11, 2025  on Shopify

Very friendly customer service and they reply rapidly!

POM DROPS LLC™

Jul 11, 2025  on Shopify

Customer service is excellent! They assisted me in customizing my landing page. They also provided suggestion on the registrations form. It was a very seamless experience.

我的商店

Jul 11, 2025  on Shopify

I had an issue where an affiliate couldn’t bind their payment method in UpPromote, and Tommy was absolutely amazing in resolving it! He was prompt, professional, and patient throughout the process. He quickly identified the problem and guided me step by step until everything was perfectly set up. Thanks to him, the issue was solved smoothly. Really appreciate the excellent support—Tommy deserves a big shoutout!

Liquid Core Store

Jul 11, 2025  on Shopify

Tanie was awesome

Playground Originals

Jul 11, 2025  on Shopify

Great support! I had a lot of questions navigating the platform, and Mina has been so helpful and responsive.

Woof Creek Pet Wellness

Jul 10, 2025  on Shopify

Clara was thorough and patient answering many questions as a new user of the platform.Thank you!

Vayard

Jul 10, 2025  on Shopify

A very good app. The costumer service are really helpful and fast at answering your questions.

Nora Madison Designs

Jul 09, 2025  on Shopify

Tanie and the customer service team are amazing! They continually answer my questions and help me get all set up!

The Good Supplement

Jul 09, 2025  on Shopify

As a first-time experience with UpPromote, I can sincerely say that so far I have received very responsive service.

STLLR

Jul 09, 2025  on Shopify

I'm just getting started with UpPromote, but the support from them has been excellent. Mina was my advisor, and she answered all of my questions and even sent me links on how I can best set up the app.

eclectiQuas

Jul 08, 2025  on Shopify

Gwen was so amazing with answering all of my questions! She was thorough and quick to respond. A+

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