Clara was thorough and patient answering many questions as a new user of the platform.Thank you!

A very good app. The costumer service are really helpful and fast at answering your questions.

Tanie and the customer service team are amazing! They continually answer my questions and help me get all set up!

As a first-time experience with UpPromote, I can sincerely say that so far I have received very responsive service.

I'm just getting started with UpPromote, but the support from them has been excellent. Mina was my advisor, and she answered all of my questions and even sent me links on how I can best set up the app.

Gwen was so amazing with answering all of my questions! She was thorough and quick to respond. A+

Barney was very helpful and navigated us through setting up the initial steps of using UpPromote. He also assisted in upgrading our plan which we are really excited to learn how to use and build our affiliate program with UpPromote.

Clara was fantastic, she looked into my questions, identified the issue I was dealing with and solved it all without me even having to ask her.

Mina was great, she answered all my questions and went above and beyond!

サポートサービス(ハンナ)はとても親切で丁寧に対応してくれました。 サポートサービスを利用した結果、ほとんどの問題が解決されました。 またuppromoteを利用する際、不明な問題が発生したら対応してもらいたいと思います。 SAIKOOOOOOOU!!!(Meaning is the best)

Tommy was very patient, and answered all my questions.

Up Promote is a fantastic app! It's incredibly intuitive and has truly helped me elevate my promotional efforts. I've seen great results since I started using it. What's more, the support, especially from Clara, has been exceptional – truly top-notch! Highly recommend it to anyone looking to boost their reach.

Clara was an absolute lifesaver. Within minutes of me reaching out, she jumped in with clear, step-by-step guidance that turned what felt like a maze of settings into a smooth, logical flow. She didn’t just fire off generic instructions she walked me through everything needed. What really stood out, though, was her empathy and enthusiasm. Clara celebrated the small victories! She kept her encouragement and kept my momentum going. Thanks to her, my affiliate dashboard is not only set up correctly but optimized for success, and I feel genuinely confident moving forward. If you get the chance to work with Clara, take it; her blend of expertise, patience, and genuine kindness is rare and invaluable.

Tanie is super problem solver, I got a lot of help from her and instruction was so clear!

This is one of the most perfect Affiliate apps for Shopify! Hannah's support service was absolutely the best! I really love it.

Great app, Nick is awesome!

Have to admit, I have had great customer experience so far with UpPromote. Mina recently assisted me with an issue I had with one of our applicants to our program and she sorted it out almost instantly. Overall, although there is a bit of a learning curve for me, the software has been working well and the support has been stellar!

very helpful and efficient