I had a very nice customer experience with Tanie. I needed some help on some advanced aspects of the app and she patiently walked me through the process. I really like the fact that you can pretty much chat with someone instantly as opposed to other apps where you have to email and wait sometimes days for a response.

Mina was incredibly helpful in assisting me with the setup process. Super responsive and patient throughout. The app looks well designed and easy to navigate. So far, everything seems to be working smoothly. I’m hopeful it delivers on all that it promises!

Mina was super helpful and quick to help figure out my issue! No complaints! W Team

Tanie was great!

Tommy's support service is extremely good and he is very patient

Gwen from support was amazing!

Nothing is better than this app and all these reviews and 4.9 rating is the proof!

Mina was fantastic in helping me navigate the UpPromote setup. Thank you for the wonderful support.

Mina provided excellent support when an affiliate made a mistake in form completion.

I wanted to remove the UpPromote branding from my affiliate signup form, so I reached out to their support — and honestly, the experience was great. Hannah helped me out right away, was super friendly, and handled everything quickly. She also gave me a tip on how to add extra fields to the form to better qualify affiliates, which was really useful. Everything was smooth, and she even double-checked it after I made the changes. It’s rare to find such helpful and patient support. Thanks, Hannah — really appreciate it!

Fantastic customer support and great UI/UX to customize and navigate

Great

Just wow! Quick Response, quick solutions! Can recommend UpPromote to every shop owners, who want to start an Affiliate program. Thank you for your support!

Working with UpPromote has been a game changer for managing our affiliate program. The platform is straightforward, flexible, and packed with the features we actually need like lifetime tracking, customized discount codes, and real-time performance dashboards. Tommy has been incredibly responsive and supportive from the start. Every time we had a technical question or needed a feature customized to fit our B2B structure, they delivered quickly and professionally. Much thanks

THE BEST

Very friendly customer service and they reply rapidly!

Customer service is excellent! They assisted me in customizing my landing page. They also provided suggestion on the registrations form. It was a very seamless experience.

I had an issue where an affiliate couldn’t bind their payment method in UpPromote, and Tommy was absolutely amazing in resolving it! He was prompt, professional, and patient throughout the process. He quickly identified the problem and guided me step by step until everything was perfectly set up. Thanks to him, the issue was solved smoothly. Really appreciate the excellent support—Tommy deserves a big shoutout!

Tanie was awesome

Great support! I had a lot of questions navigating the platform, and Mina has been so helpful and responsive.