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Customer reviews: Advanced Shipping Manager

Reviews (273)

Overall rating
4.9

What Merchants Think

Merchants consistently express high satisfaction with the "Advanced Shipping Manager" (ASM) app, noting its effectiveness in handling complex shipping rules and seamless integration with existing systems. The app is well-regarded for providing solutions that standard e-commerce platforms like Shopify do not offer, making it a favorite among businesses with unique shipping needs.

Key Strengths

  • Exceptional customer support, particularly from team members like Burt and Dan.
  • Ability to handle complex shipping rules and calculations effectively.
  • Seamless integration with feed management tools such as Feedonomics.
  • Streamlined functionality and straightforward setup process.
  • Flexible personalization to fit unique business needs.

Common Concerns

  • Initial learning curve in understanding all available capabilities.
  • Occasional need for technical assistance for setup and configuration.

Final Thoughts

"Advanced Shipping Manager" is highly recommended by merchants for its powerful features and outstanding support team. The app proves to be a valuable asset for businesses with specialized shipping requirements, helping streamline operations and improve efficiency in managing shipping logistics.

Davinci Vaporizer US

Feb 27, 2025  on Shopify

This app is amazing. We started utilizing this app specifically to block certain zipcodes from purchasing specific SKU's and it works like a charm. We've had a few hiccups when setting up some rules, and Burt's support is top notch. He's fixed every issue within an hour to get us back on track.

MSE Supplies LLC

Feb 05, 2025  on Shopify

Incredible app. We searched for a long time before being recommended this app from a FedEx account rep and it has helped us tremendously. If you have unique shipping rules domestic for or international shipments, ASM is the app to go with. We've been using this for over a year now and as we grow, the app continues to support. They integrate with feed management tools such as feedonomics and solves an issue that Shopify doesn't support. Highly recommend!

Expert Diesel Parts

Dec 19, 2024  on Shopify

My shop has been using ASM for the last quarter ever since we hired a full-time eCommerce specialist to manage the store. It has made his job easier and more efficient to manage, especially given that we have 250+ different SKU's. ASM has a lot of capabilities which we are still exploring. Whenever we need some additional technical support, their team is always very responsive to help out.

Cultivate Supply

Nov 25, 2024  on Shopify

Our experience with this app has been great! We are VERY pleased with the customer service we have received in the little time that we've been using the app now. Burt is FIRST CLASS in his communication, promptness and knowledge in the field of shipping and freight. Highly recommend!

MDISupply.com

Jul 30, 2024  on Shopify

The support provided by Burt and ASM is second to none. Always very responsivee and they keep going until the issue is resolved. An usually it's not an issue...rather it's just me trying to do something and not knowing how to set-it-up!

Elements Supply

Jul 16, 2024  on Shopify

This is the best shipping extension you can install! I would 100% recommend this app. The support team is amazing (Burt and Dan) and they work with you to personalize your setup so the app works around you rather than you working around the app. Keep up the amazing work and thanks for everything you do.

Desert Poppy Paper Co.

Jul 08, 2024  on Shopify

My main product is sold by the square foot. Shipping it via UPS involves a large box to hold a tube with my product wrapped around it, and the weight for the box, the tube, plus the product (based on quantity). It's a complicated shipping calculation that needs the customer address and our linked UPS account. ASM handles this easily. On top of that, the support, usually Burt, to help users configure such details is domestic US support with expert, friendly people. One of the very best plug in apps for our store.

Goliath Heavy Duty Truck Parts

Jul 02, 2024  on Shopify

Advanced Shipping Manager has great out of the box features and streamlined functionality. The app setup is straightforward, easy to implement and covers all of our shipping needs.

Amigo Foods Store

Jan 05, 2024  on Shopify

Burt and the rest of the team at Advanced Shipping Manager are simply awesome! Quickly respond to my inquiries and help find solutions to all my shipping issues. Was selling on another platform and they were great there, moved over to Shopify and they are somehow even better! Their product is excellent and the team really knows how to support their customers. Highly reccommend!

H Potter

Nov 10, 2023  on Shopify

Advance Shipping Manager works great. Been using this for a few years. Customer service is the best. Thanks to Dan always on top of things and gets it done asap.

Simple Sugars

Aug 16, 2023  on Shopify

We have been using ASM for years, primarily to help us bring in our negotiated UPS SurePost rates that Shopify doesn't support. We also recently starting using their shipping rules and to offer free shipping on specific products. I can't say enough good things about the customer service provided, specifically by Burt. He is always super responsive, willing to work with whatever rep and information provided to him, in a timely manner to make sure our problems are solved. ASM will make sure you are set up correctly, answer all questions, and be there for troubleshooting whenever you need it!

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