The support provided by Burt and ASM is second to none. Always very responsivee and they keep going until the issue is resolved. An usually it's not an issue...rather it's just me trying to do something and not knowing how to set-it-up!

This is the best shipping extension you can install! I would 100% recommend this app. The support team is amazing (Burt and Dan) and they work with you to personalize your setup so the app works around you rather than you working around the app. Keep up the amazing work and thanks for everything you do.

Lovely experience with the team! Helped figure out what we needed very quickly. Thanks!

My main product is sold by the square foot. Shipping it via UPS involves a large box to hold a tube with my product wrapped around it, and the weight for the box, the tube, plus the product (based on quantity). It's a complicated shipping calculation that needs the customer address and our linked UPS account. ASM handles this easily. On top of that, the support, usually Burt, to help users configure such details is domestic US support with expert, friendly people. One of the very best plug in apps for our store.

Advanced Shipping Manager has great out of the box features and streamlined functionality. The app setup is straightforward, easy to implement and covers all of our shipping needs.

Burt and the rest of the team at Advanced Shipping Manager are simply awesome! Quickly respond to my inquiries and help find solutions to all my shipping issues. Was selling on another platform and they were great there, moved over to Shopify and they are somehow even better! Their product is excellent and the team really knows how to support their customers. Highly reccommend!

Always great and fast support. These guys are good.

Advance Shipping Manager works great. Been using this for a few years. Customer service is the best. Thanks to Dan always on top of things and gets it done asap.

We have been using ASM for years, primarily to help us bring in our negotiated UPS SurePost rates that Shopify doesn't support. We also recently starting using their shipping rules and to offer free shipping on specific products. I can't say enough good things about the customer service provided, specifically by Burt. He is always super responsive, willing to work with whatever rep and information provided to him, in a timely manner to make sure our problems are solved. ASM will make sure you are set up correctly, answer all questions, and be there for troubleshooting whenever you need it!