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Customer reviews: Elegantsy Product labels

Develop by ZendApps

Reviews (59)

Overall rating
4.6

What Merchants Think

The "Elegantsy Product labels" app is generally well-received by merchants, who appreciate its wide range of features and the quick, effective support provided by the team. However, there are mixed reviews regarding specific functionality and responsiveness of the app, especially across different devices.

Key Strengths

  • Responsive and proactive customer support.
  • Ease of use for applying custom labels.
  • Flexible customization options for fonts, sizes, and colors.
  • Effective functionality across multiple sites.

Common Concerns

  • Complexities with IMG upload and lack of specific modification walkthroughs.
  • Issues with label display on mobile screens, including oversized labels.
  • Intermittent functionality problems with product images disappearing.
  • Reported bugs with label application on new products.
  • Customer service challenges in addressing persistent issues for some users.

Final Thoughts

Overall, "Elegantsy Product labels" is a solid and beneficial tool for merchants looking to enhance their product listings with labels. While the app performs well and offers extensive customization options, some users experience technical issues that may require ongoing support engagement. Merchant support is consistently praised, reaffirming the app's value despite its imperfections.

Golden Classics Canarias

Jul 01, 2024  on Shopify

BIG STORE (Dynamic Tools SRL)

Mar 27, 2024  on Shopify

Very good app, serves its purpose very well. The support is quick to help with any problem and they have fixed a few issues for me over time. Thank you!

Imp Jar

Dec 17, 2023  on Shopify

What an amazing app, it has helped us loads on both of our websites. The IMG upload is a bit complicated, there's no real walkthrough for specific bits you want to modify, especially if you need it to be responsive. I reached out to the support team and they adjusted all of what needed doing in no time at all. Based on the CSS they left I was then able to see where and what they adjusted. Allowing me to make more adjustments for new banners, logos or whatever images I use. Highly recommend.

IshDeena

May 06, 2023  on Shopify

It is a nice app with tons of features. But my website's collections' page images were disappearing because of this App. I tried both image labels and CSS, but the results were the same. When disabled the app, then the collection page images were showing properly. So, after using it for more than 12 months finally I had to uninstall it.

Kynd Society

Jun 19, 2022  on Shopify

Great app and even better support, really helpful and prompt with finding solutions across the offering.

High Cultured

Jun 15, 2022  on Shopify

Updates: Label size has been fixed on Mobile view. Thank you for the fast response. Come with templates and able to customise the font, sizes, and color for product label. It show the label size perfectly on Desktop view, but the label looks so big on the mobile screen (especially in cart view it has 50% cover the product picture and label is cropped).

Dprimero

Feb 10, 2022  on Shopify

Hi, It was quite useful to me and the advisory service is very attentive. I will continue using it in my store.

Lizzy James

Nov 16, 2021  on Shopify

Had some initial issues that were swiftly resolved by ZendApp support. Solid app overall and I recommend it and the team at ZendApps

The Home Crafters Ltd.

Feb 11, 2020  on Shopify

This app is fab!.... when it works! I was able to apply my custom labels immediately and they did exactly what I wanted them to do - a few teething issues when I added more products to the groups, sent a ticket and was given a (technical) solution. App does what it needs to do, support is attentive. All OK!

Aki-Home

Feb 06, 2020  on Shopify

The app works as expected and is very easy to use and upload your own assets. The support team responds quickly and is very helpful.

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